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SOLVED: Firefox v57 won't display some fonts

Posted

I just updated to Firefox v57 in Linux Mint (sarah), package version labeled "57.0+linuxmint1+sylvia", and now a number of pages won't display text, or display non-printing character indicators. I can turn off "Allow pages to choose their own fonts" and reproduce the problem for some fonts, going down the list of fonts in the default font setting. In particular, Andale Mono, Arial, Arial Black, Comic Sans MS, Impact, Times New Roman and probably several more won't display. I note that most, perhaps all of the problem fonts are Microsoft TTF fonts, although these fonts work fine in other applications. I don't know if this is a bug, or a configuration issue, or a policy decision. See the page snapshot of a Google result for the term "python".

The workaround is to use a default font which _will_ display and not allow pages to select their own fonts, which is a hobble on FF, and I'd rather not have to fall back on it.

I just updated to Firefox v57 in Linux Mint (sarah), package version labeled "57.0+linuxmint1+sylvia", and now a number of pages won't display text, or display non-printing character indicators. I can turn off "Allow pages to choose their own fonts" and reproduce the problem for some fonts, going down the list of fonts in the default font setting. In particular, Andale Mono, Arial, Arial Black, Comic Sans MS, Impact, Times New Roman and probably several more won't display. I note that most, perhaps all of the problem fonts are Microsoft TTF fonts, although these fonts work fine in other applications. I don't know if this is a bug, or a configuration issue, or a policy decision. See the page snapshot of a Google result for the term "python". The workaround is to use a default font which _will_ display and not allow pages to select their own fonts, which is a hobble on FF, and I'd rather not have to fall back on it.
Attached screenshots

Modified by fmouse

Chosen solution

Reinstalling the Microsoft Core Fonts package seems to have cleared this up.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • Firefox 57.0
  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:57.0) Gecko/20100101 Firefox/57.0
  • Support URL: https://support.mozilla.org/1/firefox/57.0/Linux/en-US/

Extensions

  • ADB Helper 0.11.2 (adbhelper@mozilla.org)
  • Amazon Assistant for Firefox 10.1710.3.1223 (abb@amazon.com)
  • Valence 0.3.8 (fxdevtools-adapters@mozilla.org)
  • View Source 61.3 ({c75a27d8-4529-449f-b67b-aba65d7a1c0a})
  • Web Developer 2.0.1 ({c45c406e-ab73-11d8-be73-000a95be3b12})
  • Firebug 2.0.19 (firebug@software.joehewitt.com) (Inactive)
  • FireFTP 2.0.31 ({a7c6cf7f-112c-4500-a7ea-39801a327e5f}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

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  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No

Question owner

I should note that I've tried setting security.sandbox.content.level to 1, but this doesn't help.

I should note that I've tried setting security.sandbox.content.level to 1, but this doesn't help.

Chosen Solution

Reinstalling the Microsoft Core Fonts package seems to have cleared this up.

Reinstalling the Microsoft Core Fonts package seems to have cleared this up.
FredMcD
  • Top 10 Contributor
3666 solutions 50303 answers

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

That was very good work. Well done. Please flag your last post as '''Solved Problem''' so others will know.

Question owner

Thank you, FredMcD. I've been solving, and helping to solve software problems for 25 years, so I didn't just fall of the turnip truck :)

I wasn't sure how to mark this problem as solved, so I added it to the subject line, but now I see a widget for this on the page.

Thank you, FredMcD. I've been solving, and helping to solve software problems for 25 years, so I didn't just fall of the turnip truck :) I wasn't sure how to mark this problem as solved, so I added it to the subject line, but now I see a widget for this on the page.