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my youtube broke because of your new update? ive looked if others had the problem someone did but i didnt understand what it was saying

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by philipp

cyberneticsquid
cyberneticsquid
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im a kid so dont make it all strange tell me how to fix it step by step

im a kid so dont make it all strange tell me how to fix it step by step

All Replies (4)

the-edmeister
the-edmeister
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What part of YouTube is "broken". Give us a screenshot of what's wrong.


See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

cyberneticsquid
cyberneticsquid Question owner
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sorry but im using internet explorer because they can stop YouTube from having a green overlay

the-edmeister
the-edmeister
  • Moderator
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Typically caused by older AMD graphics drivers. Try updating them and if updating them doesn't help or there are no updates available, the targeted fix for this would be setting media.windows-media-foundation.use-nv12-format to false in about:config.

philipp
philipp
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cyberneticsquid, i had to remove your last reply here - this is not how we talk with each other: Mozilla Support rules and guidelines