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there is a white box in the middle of the screen

  • 11 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

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There is a white loading screen in the middle of the screen and i cant do anything

There is a white loading screen in the middle of the screen and i cant do anything

All Replies (11)

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Does it happen all the time or only when you run Firefox?

If it happens all the time, that might be a problem with your video card.

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No its only in Firefox

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See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration


Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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here is the problem

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That looks like a pop-up not able to load.

Have you tried my other suggestions?

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Yeah but that doesn't solve my problem ether.

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Does this always come up? Or just on some websites? Safe mode didn't help?

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It's on all the googeling pages and YouTube.

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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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I just downloaded it yesterday so I don't have any extensions and I'm using the original theme

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Did you try Safe Mode?