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after the update yesterday everything clearly is slower??? I was happy with the speed before and your update and slowed the internet down?

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  • Last reply by philipp

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Just wanted you to be aware that the automatic update that was just implemented has slowed down my internet significantly to the point that explorer and chrome are faster. It was my understanding it was to speed things up???? It has not, I was happy before, will be switching if not fixed soon.

Just wanted you to be aware that the automatic update that was just implemented has slowed down my internet significantly to the point that explorer and chrome are faster. It was my understanding it was to speed things up???? It has not, I was happy before, will be switching if not fixed soon.

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hi bdjutt, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum (or if it's to long through a site like https://pastebin.mozilla.org/ and provide the link here)?

this might give us a clue what is going on. thank you!