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Firefox 57 Quantum on Win 7 Enterprise. Firefox is unable to render any web page, just blank page is displayed.

Posted

It cannot show any of the "internal" pages like about:config or settings as well. It is also unable to open new tab. Just one tab is displayed always. I tried uninstaling a previous versions, reset to defaults. Nothing helped. When entering an url nothing happens, no progress, no message. When downgrade to 56 everything works fine always. Any suggestions ?

It cannot show any of the "internal" pages like about:config or settings as well. It is also unable to open new tab. Just one tab is displayed always. I tried uninstaling a previous versions, reset to defaults. Nothing helped. When entering an url nothing happens, no progress, no message. When downgrade to 56 everything works fine always. Any suggestions ?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5315 solutions 23470 answers

hi, just a shot into the dark: are you using any thirdparty security tools like malwarebytes anti-exploit or trusteer rapport?

hi, just a shot into the dark: are you using any thirdparty security tools like malwarebytes anti-exploit or trusteer rapport?

Question owner

No such security tools. By even some 3rd party will block this, opening a new tab shall be possible, right ? Even an empty one. It looks like some internal browser problem. Sometimes a zombie Firfox processes are left so I have to kill them manually.

No such security tools. By even some 3rd party will block this, opening a new tab shall be possible, right ? Even an empty one. It looks like some internal browser problem. Sometimes a zombie Firfox processes are left so I have to kill them manually.
philipp
  • Top 25 Contributor
  • Moderator
5315 solutions 23470 answers

could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on. if it isn't working in 57 then plese perform the same steps in 56...

could you go to the firefox ''menu ≡ > help ? > troubleshooting information'', copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on. if it isn't working in 57 then plese perform the same steps in 56...