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Firefox updated automaticlly now my browser locks up everytime I try to use it. Why?

Posted

When ever I try using new version of Firefox my browser locks up for several minutes. I tried uninstalling and reinstalling but it did not change anything. If I type or scroll it take minutes to show up or move.

When ever I try using new version of Firefox my browser locks up for several minutes. I tried uninstalling and reinstalling but it did not change anything. If I type or scroll it take minutes to show up or move.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 Edge/15.15063

More Information

philipp
  • Top 25 Contributor
  • Moderator
5315 solutions 23468 answers

hi Daw42daw, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum (or if it's to long through a site like https://pastebin.mozilla.org/)?

this might give us a clue what is going on. thank you!

hi Daw42daw, thanks for reporting this. could you go to the firefox ''menu ≡ > help ? > troubleshooting information'', copy the contents of that page and paste them here into a reply on the forum (or if it's to long through a site like [https://pastebin.mozilla.org/])? this might give us a clue what is going on. thank you!

Question owner

It's not a site or a page. It's every site and every page. That would be alot of copying and pasting.

It's not a site or a page. It's every site and every page. That would be alot of copying and pasting.
philipp
  • Top 25 Contributor
  • Moderator
5315 solutions 23468 answers

i'm only asking you to do this once :))

go to about:support which contains some information about your firefox configuration and then copy/paste this here...

i'm only asking you to do this once :)) go to about:support which contains some information about your firefox configuration and then copy/paste this here...