On facebook videos show in purple and green instead of normal color.
Since the latest Firefox upgrade every video on facebook appears purple and green and distorted. I haven't tried any other videos such as utube, but I see on your website that others have the same problem. Please fix the problem.
Additional System Details
- Shockwave Flash 27.0 r0
- User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0
hi, we are currently aware about this on some windows 8 configurations with amd graphics cards and older drivers. please see if there's a more recent graphics driver available for your system at https://support.amd.com/en-us/download and if installing that already solves the playback issue.
otherwise you can do the following to work around the problem: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.use-nv12-format. double-click it and change its value to false.