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Lastest update of Firefox in 17th November, 2017

  • 11 replies
  • 2 have this problem
  • 83 views
  • Last reply by mad4evr

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I found that the latest Firefox version is not compatible with my computer so when I typed the website links and search, it gives no response

All Replies (11)

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Hello, what operating system are you using?

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I am using Windows 10 system.

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Mkll said

Hello, what operating system are you using?

I am actually using Windows 10 and been used for several months. Firefox could still be functioning until I updated the latest version.

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Hi there, I use Windows 8.1 and also have this kind of problem. Here's a video of what I see in the browser (sorry, the interface isn't in English, but you'll see the browser's behaviour anyway): https://www.dropbox.com/s/wlnjuts1m520pw4/firefox-57-no-response.wmv?dl=0

I've tried refreshing Firefox (thankfully - it's possible in my case) - it doesn't work. I've tried reinstalling Firefox as well. But still no result.

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Yeah, that's exactly what I am facing, but then I doubt if this is a problem of compatibility

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hi, another user has linked a problem with similar symptoms to an old version of trusteer being installed on the affected device here: https://support.mozilla.org/en-US/questions/1186380

not sure, but perhaps something similar is happening in your case as well...

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But what should I do to check if the problem is about trusteer ?

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the other user said that updating trusteer to the latest available version has helped...

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I have never installed trusteer actually

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Hey guys, just want to say, that I suspected some firewall incompatibilities. I use DrWeb, and I've granted all the possible accesses to Firefox application. Still doesn't work.

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Sadly, as no responses has been received, I've installed the ESR version. It works fine. But guess I won't use Firefox as a main browser from now on.