X
Tap here to go to the mobile version of the site.

Support Forum

why can't i sign into some of my accounts using Firefox

Posted

i have not been able to sign into one of my Credit Union accounts for a couple weeks now...called and they find no issues on their end..normally when i go to page where i enter password i see a picture...two weeks ago the picture is not visible now..Firefox updated and now I can't sign in....being the problem is on my end, I downloaded Chrome and can sign right in..but i do not like Google and would like to fix what ever the problem is with Firefox not letting me sign in..

i have not been able to sign into one of my Credit Union accounts for a couple weeks now...called and they find no issues on their end..normally when i go to page where i enter password i see a picture...two weeks ago the picture is not visible now..Firefox updated and now I can't sign in....being the problem is on my end, I downloaded Chrome and can sign right in..but i do not like Google and would like to fix what ever the problem is with Firefox not letting me sign in..

Additional System Details

Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

More Information

Helpful Reply

all the crazy worthless changes Firefox is making has ruined the browser...i want more control over my browser and wish Firefox would stop trying to make it better, the older versions were much better...I was able to do more with the older versions also...

all the crazy worthless changes Firefox is making has ruined the browser...i want more control over my browser and wish Firefox would stop trying to make it better, the older versions were much better...I was able to do more with the older versions also...
FredMcD
  • Top 10 Contributor
4220 solutions 58911 answers

Are you blocking page content?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Are you blocking page content? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Helpful Reply

sad to say, but the problem still present...might have to try and find an version of firefox to download, these newer ones are causing all kinds of changes to my computer..

sad to say, but the problem still present...might have to try and find an version of firefox to download, these newer ones are causing all kinds of changes to my computer..
FredMcD
  • Top 10 Contributor
4220 solutions 58911 answers

First, Type about:preferences#advanced<enter> in the address bar. Under Advanced, Select Update.

v57+; Type about:preferences#general<enter> in the address bar. Select Update.

Check the settings.

Also turn off Use a background service to install updates


Install Older Version Of Firefox {web link} Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements

First, Type '''about:preferences#advanced'''<enter> in the address bar. Under '''Advanced, ''' Select '''Update. ''' v57+; Type '''about:preferences#general'''<enter> in the address bar. Select '''Update. ''' Check the settings. Also turn off '''Use a background service to install updates''' --------------- [https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Install Older Version Of Firefox] {web link} Be sure to read everything here. If you still want to downgrade, look under; '''I still want to downgrade. ''' Click the '''Directory of other versions and languages''' link. Look for the directory of the version that you want. But, remember that '''old versions may have security issues. ''' You should also check out [https://www.mozilla.org/en-US/firefox/organizations/ Firefox; Extended Support Release] {web link} [https://www.mozilla.org/en-US/firefox/organizations/notes/ ESR Notes] [https://www.mozilla.org/en-US/firefox/organizations/system-requirements/ System Requirements]