X
Tap here to go to the mobile version of the site.

Support Forum

Firefox Quantum very slow

Posted

I updated to Quantum two days ago and I find it is very slow doing everything - typing in search box, scrolling, etc., even just closing the browser. I had no problems with previous version.

I updated to Quantum two days ago and I find it is very slow doing everything - typing in search box, scrolling, etc., even just closing the browser. I had no problems with previous version.

Chosen solution

hi diegodad, one more thing that i have just noticed when looking at your system details - can you please test if the following steps can fix the performance issue you're seeing in firefox 57?: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named accessibility.force_disabled. double-click it, change its value to 1 and restart firefox once.

then please let us know how this goes?

Read this answer in context 24
Quote

Additional System Details

Installed Plug-ins

OpenH264 Video Codec Widevine Content Decryption Module Shockwave Flash Kaspersky Protection

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36

More Information

Application Basics
------------------
Name: Firefox
Version: 57.0
Build ID: 20171112125346
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:57.0) Gecko/20100101 Firefox/57.0
OS: Windows_NT 10.0
Multiprocess Windows: 1/1 (Enabled by default)
Web Content Processes: 2/4
Stylo: true (enabled by default)
Google Key: Found
Mozilla Location Service Key: Found
Safe Mode: false
Crash Reports for the Last 3 Days
---------------------------------
All Crash Reports
Firefox Features
----------------
Name: Activity Stream
Version: 2017.11.07.1100-7f4e3634
ID: activity-stream@mozilla.org
Name: Application Update Service Helper
Version: 2.0
ID: aushelper@mozilla.org
Name: Firefox Screenshots
Version: 19.2.0
ID: screenshots@mozilla.org
Name: Follow-on Search Telemetry
Version: 0.9.6
ID: followonsearch@mozilla.com
Name: Form Autofill
Version: 1.0
ID: formautofill@mozilla.org
Name: Multi-process staged rollout
Version: 3.05
ID: e10srollout@mozilla.org
Name: Photon onboarding
Version: 1.0
ID: onboarding@mozilla.org
Name: Pocket
Version: 1.0.5
ID: firefox@getpocket.com
Name: Shield Recipe Client
Version: 76.1
ID: shield-recipe-client@mozilla.org
Name: Web Compat
Version: 1.1
ID: webcompat@mozilla.org
Extensions
----------
Name: Kaspersky Protection
Version: 5.0.141.16d-20171004092029
Enabled: true
ID: light_plugin_F6F079488B53499DB99380A7E11A93F6@kaspersky.com
Graphics
--------
Features
Compositing: Direct3D 11 (Advanced Layers)
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000008d50) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.dec065540d5f)
WebGL 1 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000008d50) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)
WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.dec065540d5f)
WebGL 2 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
Direct2D: true
DirectWrite: true (10.0.15063.674)
GPU #1
Active: Yes
Description: Intel(R) HD Graphics 4600
Vendor ID: 0x8086
Device ID: 0x0412
Driver Version: 20.19.15.4531
Driver Date: 9-29-2016
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Subsys ID: 00000000
RAM: Unknown
Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: Direct2D 1.1
AzureCanvasBackend (UI Process): skia
AzureContentBackend: Direct2D 1.1
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): cairo
GPUProcessPid: 16636
Decision Log
WEBRENDER:
opt-in by default: WebRender is an opt-in feature
unavailable by runtime: Build doesn't include WebRender
Media
-----
Audio Backend: wasapi
Max Channels: 2
Preferred Channel Layout: stereo
Preferred Sample Rate: 48000
Output Devices
Name: Group
Speakers (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003\4&26fe9049&0&0201
Input Devices
Name: Group
Center (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003\4&26fe9049&0&0201
Line In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003\4&26fe9049&0&0201
Rear (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003\4&26fe9049&0&0201
Front (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003\4&26fe9049&0&0201
Subwoofer (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003\4&26fe9049&0&0201
Stereo Mix (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003\4&26fe9049&0&0201
Rear Blue In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003\4&26fe9049&0&0201
Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003\4&26fe9049&0&0201
Side (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003\4&26fe9049&0&0201
Front Green In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003\4&26fe9049&0&0201
Front Pink In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003\4&26fe9049&0&0201
Rear Pink In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003\4&26fe9049&0&0201
Rear Green In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003\4&26fe9049&0&0201
Important Modified Preferences
------------------------------
accessibility.lastLoadDate: 1510675955
accessibility.loadedInLastSession: true
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 4
browser.download.folderList: 2
browser.download.useDownloadDir: false
browser.places.smartBookmarksVersion: 8
browser.sessionstore.upgradeBackup.latestBuildID: 20171112125346
browser.startup.homepage: http://www.bing.com/
browser.startup.homepage_override.buildID: 20171112125346
browser.startup.homepage_override.mstone: 57.0
browser.tabs.loadInBackground: false
browser.tabs.remote.autostart.2: true
browser.tabs.warnOnClose: false
browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0
browser.urlbar.lastSuggestionsPromptDate: 20170827
browser.urlbar.maxRichResults: 12
browser.urlbar.timesBeforeHidingSuggestionsHint: 0
dom.ipc.processCount.web: 4
extensions.lastAppVersion: 57.0
font.internaluseonly.changed: true
gfx.crash-guard.d3d11layers.appVersion: 56.0.2
gfx.crash-guard.d3d11layers.deviceID: 0x0412
gfx.crash-guard.d3d11layers.driverVersion: 20.19.15.4531
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d11video: 2
layers.mlgpu.sanity-test-failed: false
media.benchmark.vp9.fps: 181
media.benchmark.vp9.versioncheck: 2
media.gmp-gmpopenh264.abi: x86-msvc-x64
media.gmp-gmpopenh264.lastUpdate: 1510612976
media.gmp-gmpopenh264.version: 1.7.1
media.gmp-manager.buildID: 20171112125346
media.gmp-manager.lastCheck: 1510676788
media.gmp-widevinecdm.abi: x86-msvc-x64
media.gmp-widevinecdm.lastUpdate: 1507035638
media.gmp-widevinecdm.version: 1.4.8.1008
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
media.webrtc.debug.log_file: C:\Users\Ed\AppData\Local\Temp\WebRTC.log
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1510182377
places.history.expiration.transient_current_max_pages: 137454
plugin.disable_full_page_plugin_for_types: application/pdf
plugins.ctprollout.cohort: test
plugins.ctprollout.cohortSample: 0.606462
print.printer_Adobe_PDF.print_bgcolor: false
print.printer_Adobe_PDF.print_bgimages: false
print.printer_Adobe_PDF.print_duplex: -437918235
print.printer_Adobe_PDF.print_edge_bottom: 0
print.printer_Adobe_PDF.print_edge_left: 0
print.printer_Adobe_PDF.print_edge_right: 0
print.printer_Adobe_PDF.print_edge_top: 0
print.printer_Adobe_PDF.print_evenpages: true
print.printer_Adobe_PDF.print_footercenter:
print.printer_Adobe_PDF.print_footerleft: &PT
print.printer_Adobe_PDF.print_footerright: &D
print.printer_Adobe_PDF.print_headercenter:
print.printer_Adobe_PDF.print_headerleft: &T
print.printer_Adobe_PDF.print_headerright: &U
print.printer_Adobe_PDF.print_in_color: true
print.printer_Adobe_PDF.print_margin_bottom: 0.5
print.printer_Adobe_PDF.print_margin_left: 0.5
print.printer_Adobe_PDF.print_margin_right: 0.5
print.printer_Adobe_PDF.print_margin_top: 0.5
print.printer_Adobe_PDF.print_oddpages: true
print.printer_Adobe_PDF.print_orientation: 0
print.printer_Adobe_PDF.print_page_delay: 50
print.printer_Adobe_PDF.print_paper_data: 1
print.printer_Adobe_PDF.print_paper_height: -1.00
print.printer_Adobe_PDF.print_paper_name:
print.printer_Adobe_PDF.print_paper_size_unit: 0
print.printer_Adobe_PDF.print_paper_width: -1.00
print.printer_Adobe_PDF.print_resolution: 1200
print.printer_Adobe_PDF.print_reversed: false
print.printer_Adobe_PDF.print_scaling: 1.00
print.printer_Adobe_PDF.print_shrink_to_fit: true
print.printer_Adobe_PDF.print_to_file: false
print.printer_Adobe_PDF.print_unwriteable_margin_bottom: 0
print.printer_Adobe_PDF.print_unwriteable_margin_left: 0
print.printer_Adobe_PDF.print_unwriteable_margin_right: 0
print.printer_Adobe_PDF.print_unwriteable_margin_top: 0
print.printer_HP_DeskJet_840C/841C/842C/843C.print_bgcolor: false
print.printer_HP_DeskJet_840C/841C/842C/843C.print_bgimages: false
print.printer_HP_DeskJet_840C/841C/842C/843C.print_duplex: -437918235
print.printer_HP_DeskJet_840C/841C/842C/843C.print_edge_bottom: 0
print.printer_HP_DeskJet_840C/841C/842C/843C.print_edge_left: 0
print.printer_HP_DeskJet_840C/841C/842C/843C.print_edge_right: 0
print.printer_HP_DeskJet_840C/841C/842C/843C.print_edge_top: 0
print.printer_HP_DeskJet_840C/841C/842C/843C.print_evenpages: true
print.printer_HP_DeskJet_840C/841C/842C/843C.print_footercenter:
print.printer_HP_DeskJet_840C/841C/842C/843C.print_footerleft: &PT
print.printer_HP_DeskJet_840C/841C/842C/843C.print_footerright: &D
print.printer_HP_DeskJet_840C/841C/842C/843C.print_headercenter:
print.printer_HP_DeskJet_840C/841C/842C/843C.print_headerleft: &T
print.printer_HP_DeskJet_840C/841C/842C/843C.print_headerright: &U
print.printer_HP_DeskJet_840C/841C/842C/843C.print_in_color: true
print.printer_HP_DeskJet_840C/841C/842C/843C.print_margin_bottom: 0.5
print.printer_HP_DeskJet_840C/841C/842C/843C.print_margin_left: 0.5
print.printer_HP_DeskJet_840C/841C/842C/843C.print_margin_right: 0.5
print.printer_HP_DeskJet_840C/841C/842C/843C.print_margin_top: 0.5
print.printer_HP_DeskJet_840C/841C/842C/843C.print_oddpages: true
print.printer_HP_DeskJet_840C/841C/842C/843C.print_orientation: 0
print.printer_HP_DeskJet_840C/841C/842C/843C.print_page_delay: 50
print.printer_HP_DeskJet_840C/841C/842C/843C.print_paper_data: 1
print.printer_HP_DeskJet_840C/841C/842C/843C.print_paper_height: -1.00
print.printer_HP_DeskJet_840C/841C/842C/843C.print_paper_name:
print.printer_HP_DeskJet_840C/841C/842C/843C.print_paper_size_unit: 0
print.printer_HP_DeskJet_840C/841C/842C/843C.print_paper_width: -1.00
print.printer_HP_DeskJet_840C/841C/842C/843C.print_resolution: 300
print.printer_HP_DeskJet_840C/841C/842C/843C.print_reversed: false
print.printer_HP_DeskJet_840C/841C/842C/843C.print_scaling: 1.00
print.printer_HP_DeskJet_840C/841C/842C/843C.print_shrink_to_fit: true
print.printer_HP_DeskJet_840C/841C/842C/843C.print_to_file: false
print.printer_HP_DeskJet_840C/841C/842C/843C.print_unwriteable_margin_bottom: 0
print.printer_HP_DeskJet_840C/841C/842C/843C.print_unwriteable_margin_left: 0
print.printer_HP_DeskJet_840C/841C/842C/843C.print_unwriteable_margin_right: 0
print.printer_HP_DeskJet_840C/841C/842C/843C.print_unwriteable_margin_top: 0
print.printer_HP_Officejet_4500_G510g-m.print_bgcolor: false
print.printer_HP_Officejet_4500_G510g-m.print_bgimages: false
print.printer_HP_Officejet_4500_G510g-m.print_duplex: -437918235
print.printer_HP_Officejet_4500_G510g-m.print_edge_bottom: 0
print.printer_HP_Officejet_4500_G510g-m.print_edge_left: 0
print.printer_HP_Officejet_4500_G510g-m.print_edge_right: 0
print.printer_HP_Officejet_4500_G510g-m.print_edge_top: 0
print.printer_HP_Officejet_4500_G510g-m.print_evenpages: true
print.printer_HP_Officejet_4500_G510g-m.print_footercenter:
print.printer_HP_Officejet_4500_G510g-m.print_footerleft: &PT
print.printer_HP_Officejet_4500_G510g-m.print_footerright: &D
print.printer_HP_Officejet_4500_G510g-m.print_headercenter:
print.printer_HP_Officejet_4500_G510g-m.print_headerleft: &T
print.printer_HP_Officejet_4500_G510g-m.print_headerright: &U
print.printer_HP_Officejet_4500_G510g-m.print_in_color: true
print.printer_HP_Officejet_4500_G510g-m.print_margin_bottom: 0.5
print.printer_HP_Officejet_4500_G510g-m.print_margin_left: 0.5
print.printer_HP_Officejet_4500_G510g-m.print_margin_right: 0.5
print.printer_HP_Officejet_4500_G510g-m.print_margin_top: 0.5
print.printer_HP_Officejet_4500_G510g-m.print_oddpages: true
print.printer_HP_Officejet_4500_G510g-m.print_orientation: 0
print.printer_HP_Officejet_4500_G510g-m.print_page_delay: 50
print.printer_HP_Officejet_4500_G510g-m.print_paper_data: 1
print.printer_HP_Officejet_4500_G510g-m.print_paper_height: -1.00
print.printer_HP_Officejet_4500_G510g-m.print_paper_name:
print.printer_HP_Officejet_4500_G510g-m.print_paper_size_unit: 0
print.printer_HP_Officejet_4500_G510g-m.print_paper_width: -1.00
print.printer_HP_Officejet_4500_G510g-m.print_resolution: 600
print.printer_HP_Officejet_4500_G510g-m.print_reversed: false
print.printer_HP_Officejet_4500_G510g-m.print_scaling: 1.00
print.printer_HP_Officejet_4500_G510g-m.print_shrink_to_fit: true
print.printer_HP_Officejet_4500_G510g-m.print_to_file: false
print.printer_HP_Officejet_4500_G510g-m.print_unwriteable_margin_bottom: 0
print.printer_HP_Officejet_4500_G510g-m.print_unwriteable_margin_left: 0
print.printer_HP_Officejet_4500_G510g-m.print_unwriteable_margin_right: 0
print.printer_HP_Officejet_4500_G510g-m.print_unwriteable_margin_top: 0
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_bgcolor: false
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_bgimages: false
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_duplex: -437918235
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_edge_bottom: 0
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_edge_left: 0
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_edge_right: 0
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_edge_top: 0
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_evenpages: true
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_footercenter:
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_footerleft: &PT
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_footerright: &D
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_headercenter:
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_headerleft: &T
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_headerright: &U
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_in_color: true
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_margin_bottom: 0.5
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_margin_left: 0.5
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_margin_right: 0.5
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_margin_top: 0.5
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_oddpages: true
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_orientation: 0
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_page_delay: 50
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_paper_data: 1
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_paper_height: -1.00
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_paper_name:
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_paper_size_unit: 0
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_paper_width: -1.00
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_resolution: 600
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_reversed: false
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_scaling: 1.00
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_shrink_to_fit: true
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_to_file: false
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_unwriteable_margin_bottom: 0
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_unwriteable_margin_left: 0
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_unwriteable_margin_right: 0
print.printer_HPD71F4E_(HP_OfficeJet_Pro_8710).print_unwriteable_margin_top: 0
security.sandbox.content.tempDirSuffix: {95edbd15-ef54-4ca4-afd9-9ee862d72d0a}
services.sync.declinedEngines:
services.sync.engine.prefs.modified: false
services.sync.lastPing: 1510754502
services.sync.lastSync: Wed Nov 15 2017 06:37:25 GMT-0800 (Pacific Standard Time)
services.sync.numClients: 1
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1508799246
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
----------------------------
Places Database
---------------
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: true
Prevent Accessibility: 0
Accessible Handler Used: true
Accessibility Instantiator: UIAUTOMATION|
Library Versions
----------------
NSPR
Expected minimum version: 4.17
Version in use: 4.17
NSS
Expected minimum version: 3.33
Version in use: 3.33
NSSSMIME
Expected minimum version: 3.33
Version in use: 3.33
NSSSSL
Expected minimum version: 3.33
Version in use: 3.33
NSSUTIL
Expected minimum version: 3.33
Version in use: 3.33
Experimental Features
---------------------
Sandbox
-------
Content Process Sandbox Level: 3
Effective Content Process Sandbox Level: 3

dleolion 1 solutions 10 answers

Phillip's suggestion did work for me on my computer running Windows 7...changing accessibility.force_disabled to 1. It vastly improved the speed.

On my second computer running Windows 10...which was VERY slow when Firefox Quantum was first downloaded...on the second day the speed to load Firefox and switch between tabs was vastly increased without me changing ANYTHING. Go figure.

Bravedog, your suggestion of checking the box in privacy & security IS a quicker (and probably safer) way to make the change that Phillip provided. I hope Phillip's (& Bravedog's) change helps everyone that is experiencing an excruciatingly slow browser after Firebox Quantum installation!!!

Phillip's suggestion did work for me on my computer running Windows 7...changing accessibility.force_disabled to 1. It vastly improved the speed. On my second computer running Windows 10...which was VERY slow when Firefox Quantum was first downloaded...on the second day the speed to load Firefox and switch between tabs was vastly increased without me changing ANYTHING. Go figure. Bravedog, your suggestion of checking the box in privacy & security IS a quicker (and probably safer) way to make the change that Phillip provided. I hope Phillip's (& Bravedog's) change helps everyone that is experiencing an excruciatingly slow browser after Firebox Quantum installation!!!
Was this helpful to you? 6
Quote
judess69er 0 solutions 1 answers

iv been noticing that Firefox Quantum actually uses more RAM then its Predecessors it has a much larger process tree and it continues expanding with the number of tabs you have open i have 3 tabs open and Firefox Quantum is using 6 processes requiring roughly 1.1GB of RAM compared to its predecessor that used in the range of 250-500MB of RAM

also if that isn't bad enough the update made many addons stop working and what pissed me off the most is that i had my options set to "Check for updates but let you choose to install them" but it just automatically updated my browser anyways when i started firefox a few days ago...

i had a great version of firefox before this BS it was one of the older builds i haven't updated my version of firefox since... good god i cant remember what version it was... well if the random Automatic updated when i had "Check for updates but let you choose to install them" enabled didn't piss me off enough its sure doing it now

iv been noticing that Firefox Quantum actually uses more RAM then its Predecessors it has a much larger process tree and it continues expanding with the number of tabs you have open i have 3 tabs open and Firefox Quantum is using 6 processes requiring roughly 1.1GB of RAM compared to its predecessor that used in the range of 250-500MB of RAM also if that isn't bad enough the update made many addons stop working and what pissed me off the most is that i had my options set to "Check for updates but let you choose to install them" but it just automatically updated my browser anyways when i started firefox a few days ago... i had a great version of firefox before this BS it was one of the older builds i haven't updated my version of firefox since... good god i cant remember what version it was... well if the random Automatic updated when i had "Check for updates but let you choose to install them" enabled didn't piss me off enough its sure doing it now
Was this helpful to you? 9
Quote
bravedog 0 solutions 22 answers

As noted above, disallowing accessabilty access fixed problems for 57. Today Firefox upgraded to 57.0.1 and all problems are back. https://sourceforge.net/speedtest/ shows upload and DL spedds are decreased aboput 20%, but the real kickers are latency which increases about 10 to 100fold, from 16ms 223 and then 1236ms, and packet loss consistently at 4 to 5%. After left open a while the firefox processes use up 100% of disk resources and whole computer becomes unuseable. Quitting and restarting firefox improve this but even at fresh restart, speedtest shows these awful latency and packet loss results immediately. Quitting firefox and same speedtest w Chrome I get lateny26ms, packet loss 0%, DL and UL about 20% faster. I am reposting this on a few similar threads.

As noted above, disallowing accessabilty access fixed problems for 57. Today Firefox upgraded to 57.0.1 and all problems are back. https://sourceforge.net/speedtest/ shows upload and DL spedds are decreased aboput 20%, but the real kickers are latency which increases about 10 to 100fold, from 16ms 223 and then 1236ms, and packet loss consistently at 4 to 5%. After left open a while the firefox processes use up 100% of disk resources and whole computer becomes unuseable. Quitting and restarting firefox improve this but even at fresh restart, speedtest shows these awful latency and packet loss results immediately. Quitting firefox and same speedtest w Chrome I get lateny26ms, packet loss 0%, DL and UL about 20% faster. I am reposting this on a few similar threads.
Was this helpful to you? 4
Quote
philipp
  • Top 25 Contributor
  • Moderator
4916 solutions 21821 answers

hi bravedog, reposting something at the end of solved threads won't give the issue the proper attenion - please open a new question for this problem or even file a bug report at https://bugzilla.mozilla.org/ for better results. thank you!

hi bravedog, reposting something at the end of solved threads won't give the issue the proper attenion - please open a new question for this problem or even file a bug report at https://bugzilla.mozilla.org/ for better results. thank you!
Was this helpful to you? 0
Quote
tmbstne284 0 solutions 2 answers

This was not helpful for me. Whenever I go to do anything say launch steam or even use task manager or hit my Windows key, my system slows down to pretty much a crawl and it can't do anything until I am unable to close out Firefox. It also uses a lot of ram sometimes hitting almost 7-10 gigs and i have 16. Here is a screenshot of my task manager and what apps I have open.

My system configuration is as follows.......

Asus M5A97 LE R2.0 socket AM3+

Amd FX 8350

16 gig DDR3 1866

240 GB SSD

Windows 10 HP 64 bit

EVGA GTX 1060 6GB

This was not helpful for me. Whenever I go to do anything say launch steam or even use task manager or hit my Windows key, my system slows down to pretty much a crawl and it can't do anything until I am unable to close out Firefox. It also uses a lot of ram sometimes hitting almost 7-10 gigs and i have 16. Here is a screenshot of my task manager and what apps I have open. My system configuration is as follows....... Asus M5A97 LE R2.0 socket AM3+ Amd FX 8350 16 gig DDR3 1866 240 GB SSD Windows 10 HP 64 bit EVGA GTX 1060 6GB
Was this helpful to you? 1
Quote
bluemyou 0 solutions 2 answers

Helpful Reply

I have tried every solution listed in this post. None of them have worked. Firefox Quantum is still slow. I do not know what else to do. At this point I'm ready to just use Chrome even though I hate it just so I can do what I have to do without waiting for my browser. Anybody else have anything else to try?

I have tried every solution listed in this post. None of them have worked. Firefox Quantum is still slow. I do not know what else to do. At this point I'm ready to just use Chrome even though I hate it just so I can do what I have to do without waiting for my browser. Anybody else have anything else to try?
Was this helpful to you? 18
Quote
buythiscomputer 0 solutions 7 answers

bluemyou said

I have tried every solution listed in this post. None of them have worked. Firefox Quantum is still slow. I do not know what else to do. At this point I'm ready to just use Chrome even though I hate it just so I can do what I have to do without waiting for my browser. Anybody else have anything else to try?


Why hating Chrome ? It has always been better and will always be, especially if you use many google services.

I spent too much of my time to give a chance to Firefox, even Opera is a lot better.

I hate people doing Firefox even more after reading all the bullshit that they said about how fast it is ! RIDICULOUS !

''bluemyou [[#answer-1048916|said]]'' <blockquote> I have tried every solution listed in this post. None of them have worked. Firefox Quantum is still slow. I do not know what else to do. At this point I'm ready to just use Chrome even though I hate it just so I can do what I have to do without waiting for my browser. Anybody else have anything else to try? </blockquote> Why hating Chrome ? It has always been better and will always be, especially if you use many google services. I spent too much of my time to give a chance to Firefox, even Opera is a lot better. I hate people doing Firefox even more after reading all the bullshit that they said about how fast it is ! RIDICULOUS !
Was this helpful to you? 2
Quote
ekahan 0 solutions 7 answers

tmbstne284

You must have some huge web pages open. My task manager shows a total of 1734 Mb used for 7 sub-processes with three tabs open and 9 add ons.

tmbstne284 You must have some huge web pages open. My task manager shows a total of 1734 Mb used for 7 sub-processes with three tabs open and 9 add ons.
Was this helpful to you? 0
Quote
cemkaner 0 solutions 1 answers

I have the latest updates to quantum and chrome, running on an updated windows 10 system.

I tried the accessibility workaround. Doesn't help.

I tried refresh. Doesn't help.

I tried a complete clean uninstall, delete Mozilla files everywhere on my system, reinstall. Doesn't help.

The problem seems to show up most often when I run both firefox and chrome at the same time. firefox slows both browsers to a crawl.

I have the latest updates to quantum and chrome, running on an updated windows 10 system. I tried the accessibility workaround. Doesn't help. I tried refresh. Doesn't help. I tried a complete clean uninstall, delete Mozilla files everywhere on my system, reinstall. Doesn't help. The problem seems to show up most often when I run both firefox and chrome at the same time. firefox slows both browsers to a crawl.
Was this helpful to you? 2
Quote
bobznkazoo 0 solutions 3 answers

buythiscomputer said

bluemyou said
I have tried every solution listed in this post. None of them have worked. Firefox Quantum is still slow. I do not know what else to do. At this point I'm ready to just use Chrome even though I hate it just so I can do what I have to do without waiting for my browser. Anybody else have anything else to try?


Why hating Chrome ? It has always been better and will always be, especially if you use many google services.

I spent too much of my time to give a chance to Firefox, even Opera is a lot better.

I hate people doing Firefox even more after reading all the bullshit that they said about how fast it is ! RIDICULOUS !


Why hating Firefox? It has always been a stable and safe browser. Maybe not the best in all areas, but still excellent. It's just this latest version that is screwed up. Hopefully they will fix it soon.

Chrome is a pretty good browser, but it's not totally trustworthy. Just look at it's creator: a company that cashes in on your personal information.

Proof: I was using Chrome "incognito tabs" to do Christmas shopping this year so that my gift searches and purchases wouldn't pop up as ads, but a couple days later my searches as ads were all over the place! My wife found out what I bought for her due to Chrome! Thanks Google jerks!

''buythiscomputer [[#answer-1061896|said]]'' <blockquote> ''bluemyou [[#answer-1048916|said]]'' <blockquote> I have tried every solution listed in this post. None of them have worked. Firefox Quantum is still slow. I do not know what else to do. At this point I'm ready to just use Chrome even though I hate it just so I can do what I have to do without waiting for my browser. Anybody else have anything else to try? </blockquote> Why hating Chrome ? It has always been better and will always be, especially if you use many google services. I spent too much of my time to give a chance to Firefox, even Opera is a lot better. I hate people doing Firefox even more after reading all the bullshit that they said about how fast it is ! RIDICULOUS ! </blockquote> Why hating Firefox? It has always been a stable and safe browser. Maybe not the best in all areas, but still excellent. It's just this latest version that is screwed up. Hopefully they will fix it soon. Chrome is a pretty good browser, but it's not totally trustworthy. Just look at it's creator: a company that cashes in on your personal information. Proof: I was using Chrome "incognito tabs" to do Christmas shopping this year so that my gift searches and purchases wouldn't pop up as ads, but a couple days later my searches as ads were all over the place! My wife found out what I bought for her due to Chrome! Thanks Google jerks!
Was this helpful to you? 1
Quote
buythiscomputer 0 solutions 7 answers

bobznkazoo said

buythiscomputer said
bluemyou said
I have tried every solution listed in this post. None of them have worked. Firefox Quantum is still slow. I do not know what else to do. At this point I'm ready to just use Chrome even though I hate it just so I can do what I have to do without waiting for my browser. Anybody else have anything else to try?


Why hating Chrome ? It has always been better and will always be, especially if you use many google services.

I spent too much of my time to give a chance to Firefox, even Opera is a lot better.

I hate people doing Firefox even more after reading all the bullshit that they said about how fast it is ! RIDICULOUS !


Why hating Firefox? It has always been a stable and safe browser. Maybe not the best in all areas, but still excellent. It's just this latest version that is screwed up. Hopefully they will fix it soon.

Chrome is a pretty good browser, but it's not totally trustworthy. Just look at it's creator: a company that cashes in on your personal information.

Proof: I was using Chrome "incognito tabs" to do Christmas shopping this year so that my gift searches and purchases wouldn't pop up as ads, but a couple days later my searches as ads were all over the place! My wife found out what I bought for her due to Chrome! Thanks Google jerks!


Only Firefox last version is bad ? So wrong. So many problems, so many times during the last 10 years.

Chrome never had 10% of Firefox problems, it's a fact, and it has always been faster, it's one more fact.

If you need privacy it's easy, just do not browse Internet.

''bobznkazoo [[#answer-1065725|said]]'' <blockquote> ''buythiscomputer [[#answer-1061896|said]]'' <blockquote> ''bluemyou [[#answer-1048916|said]]'' <blockquote> I have tried every solution listed in this post. None of them have worked. Firefox Quantum is still slow. I do not know what else to do. At this point I'm ready to just use Chrome even though I hate it just so I can do what I have to do without waiting for my browser. Anybody else have anything else to try? </blockquote> Why hating Chrome ? It has always been better and will always be, especially if you use many google services. I spent too much of my time to give a chance to Firefox, even Opera is a lot better. I hate people doing Firefox even more after reading all the bullshit that they said about how fast it is ! RIDICULOUS ! </blockquote> Why hating Firefox? It has always been a stable and safe browser. Maybe not the best in all areas, but still excellent. It's just this latest version that is screwed up. Hopefully they will fix it soon. Chrome is a pretty good browser, but it's not totally trustworthy. Just look at it's creator: a company that cashes in on your personal information. Proof: I was using Chrome "incognito tabs" to do Christmas shopping this year so that my gift searches and purchases wouldn't pop up as ads, but a couple days later my searches as ads were all over the place! My wife found out what I bought for her due to Chrome! Thanks Google jerks! </blockquote> Only Firefox last version is bad ? So wrong. So many problems, so many times during the last 10 years. Chrome never had 10% of Firefox problems, it's a fact, and it has always been faster, it's one more fact. If you need privacy it's easy, just do not browse Internet.
Was this helpful to you? 2
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.