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How can I permenately get rid of everything associated with MindSpark?

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I have been fighting MindSpark for some time. The program hijacked my browser. I finally got rid of it about a month ago but now it is back. I just loaded your new browser, but when I open the browser to go to a program I get "Big Game Countdown by MW" I know that that is MindSpark. I can go to Private Browsing and get Firefox back, but I am not sure it is safe. The alien page is still in the background and I cancel it. It is easy at 84 to sometimes forget to do that step. What can I do? I use Norton protection but it doesn't seem to consistently catch the hijacker. Help!

I have been fighting MindSpark for some time. The program hijacked my browser. I finally got rid of it about a month ago but now it is back. I just loaded your new browser, but when I open the browser to go to a program I get "Big Game Countdown by MW" I know that that is MindSpark. I can go to Private Browsing and get Firefox back, but I am not sure it is safe. The alien page is still in the background and I cancel it. It is easy at 84 to sometimes forget to do that step. What can I do? I use Norton protection but it doesn't seem to consistently catch the hijacker. Help!

Chosen solution

fyi : https://blog.malwarebytes.com/cybercrime/2014/11/mindspark-toolbars/

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Scan with more than 1 scanner, save the Reports. Google each one so do not delete something needed. If need help : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in only 1 forum and wait.

Please let us know if this solved your issue or if need further assistance.

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  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

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Pkshadow
  • Top 10 Contributor
548 solutions 6053 answers

Chosen Solution

fyi : https://blog.malwarebytes.com/cybercrime/2014/11/mindspark-toolbars/

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Scan with more than 1 scanner, save the Reports. Google each one so do not delete something needed. If need help : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in only 1 forum and wait.

Please let us know if this solved your issue or if need further assistance.

fyi : https://blog.malwarebytes.com/cybercrime/2014/11/mindspark-toolbars/ https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Scan with more than 1 scanner, save the Reports. Google each one so do not delete something needed. If need help : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in only 1 forum and wait. Please let us know if this solved your issue or if need further assistance.
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