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crashes on youtube upload of large files

Posted

I'm able to upload small files to youtube just fine. But large files (xxx,xxx and up crash not just youtube, but ever firefox window I have open)

This did not happen last year but has been happening a lot in the last 2 months.

It says the crash reporter is reporting the error, but I was just wondering if anyone else experienced this problem.


Windows Xp 32bit. Firefox, latest.

I'm able to upload small files to youtube just fine. But large files (xxx,xxx and up crash not just youtube, but ever firefox window I have open) This did not happen last year but has been happening a lot in the last 2 months. It says the crash reporter is reporting the error, but I was just wondering if anyone else experienced this problem. Windows Xp 32bit. Firefox, latest.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Amazon MP3 Downloader Plugin 1.0.17
  • Citrix Online App Detector Plugin
  • MediaPlguin-v-3.3.2861.354949
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  • npmnqmp 989898989877
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  • 5.1.30514.0
  • The VMware Client Support Plug-in
  • VMware Remote Console Plug-in
  • npWebVideoPlugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • getplusplusadobe16290

Application

  • Firefox 52.4.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0
  • Support URL: https://support.mozilla.org/1/firefox/52.4.0/WINNT/en-US/

Extensions

  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
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  • Hide Unwanted Results of Google Search 1.6 (jid0-TpZJ4wPImlT1zIqfw58bD9vOeWQ@jetpack) (Inactive)
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  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • Move Media Player 7 (moveplayer@movenetworks.com) (Inactive)
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  • YSlow 3.1.8.1-signed.1-signed (yslow@yahoo-inc.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

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  • adapterDescription2:
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  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 20021028
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • crashGuards: []
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  • direct2DEnabledMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
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  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
philipp
  • Top 25 Contributor
  • Moderator
5332 solutions 23541 answers

hi, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. thnx

hi, could you provide your latest few submitted crash reports? please enter '''about:crashes''' into the location bar, copy the latest few report ids from there starting with '''bp-''' & paste them here into a forum reply. thnx

Question owner

This is weird because it shows none for today and I just did one a few hours ago. I will try again. Here is the "last" one, but I'm not sure its on the youtube upload issue:

8087dda0-707f-41e0-b828-13a1affaba3f 11/4/17 5:54 PM

I really thought it said it submitted a report. I'll duplicate the issue and check but if it's crashing w/o writing a report we have a new issue. :-)

This is weird because it shows none for today and I just did one a few hours ago. I will try again. Here is the "last" one, but I'm not sure its on the youtube upload issue: 8087dda0-707f-41e0-b828-13a1affaba3f 11/4/17 5:54 PM I really thought it said it submitted a report. I'll duplicate the issue and check but if it's crashing w/o writing a report we have a new issue. :-)

Question owner

Okay something is not right because the last submitted crash report is in March 2017. But here are many unsubmited. I always check the submit button if offered.

I will try again.

Okay something is not right because the last submitted crash report is in March 2017. But here are many unsubmited. I always check the submit button if offered. I will try again.
Shadow110 1072 solutions 14836 answers

Please read how to submit the crash report here in a message : https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support We need the bp- file so it is a link to the crash report. You can submit the reports as per instructions using but we have no access to them unless submit as per instructions. Thank You

Also latest ESR is ver 52.4.1 that still gets updates. You have 52.4.0 https://www.mozilla.org/en-US/firefox/organizations/all/ Update please.

Please read how to submit the crash report here in a message : https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support We need the bp- file so it is a link to the crash report. You can submit the reports as per instructions using but we have no access to them unless submit as per instructions. Thank You Also latest ESR is ver 52.4.1 that still gets updates. You have 52.4.0 https://www.mozilla.org/en-US/firefox/organizations/all/ Update please.