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Firefox crashes

Posted

firefox crashes frequently on ubuntu 17.10 and below attached image is the submitted crash id

firefox crashes frequently on ubuntu 17.10 and below attached image is the submitted crash id

Additional System Details

Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:56.0) Gecko/20100101 Firefox/56.0

More Information

Question owner

crash id attached below

crash id attached below
FredMcD
  • Top 10 Contributor
3685 solutions 50668 answers

Helpful Reply

Some of your crash reports weren’t sent to the Mozilla Servers.


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Some of your crash reports weren’t sent to the Mozilla Servers. In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx29|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Question owner

yes now i have sent all the reports

yes now i have sent all the reports
FredMcD
  • Top 10 Contributor
3685 solutions 50668 answers

Please don't use a screen shot. They are hard to type in.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

Please don't use a screen shot. They are hard to type in. In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' crash reports, and copy them. Now go to the reply box and paste them in.

Question owner

bp-af84fc3e-4e7d-484d-bea6-9bff80171103 11/3/17 9:52 PM bp-ce9162d4-1a34-4b75-9e32-de5bd0171103 11/3/17 9:52 PM bp-d282c8ff-73cd-4869-95b7-580590171103 11/3/17 9:52 PM bp-22498b91-b264-44cb-ad78-e8f2c0171103 11/3/17 9:51 PM bp-213d7231-8364-4025-9dde-4f7c80171103 11/3/17 7:00 PM bp-d9cbbddf-650c-4891-905d-7fba81171103 11/3/17 8:59 AM bp-18029b20-e08d-4dea-8967-0b41f1171101 11/1/17 10:56 PM bp-70c3da94-c6a2-49eb-8405-526b61171101 11/1/17 10:29 PM bp-c26afb5f-dc69-4a0f-beee-435941171101 11/1/17 8:03 PM bp-aba8ba43-56b1-4f43-9243-814d91171101 11/1/17 5:55 PM bp-7c25fb33-cb5d-408c-b282-4241f0171101 11/1/17 1:58 PM bp-c296f5f9-4e83-48aa-a8f8-abd681171101 11/1/17 1:52 PM bp-e1411267-8c8c-4084-884e-20f451171101 11/1/17 10:40 AM bp-8cd7f89a-bb45-4688-9667-98cd00171028 10/28/17 9:41 PM bp-d5abc52e-1a8a-4604-a083-0dc051171028 10/28/17 9:40 PM bp-6f663aa3-0002-4fb4-8e0c-e125a1171028 10/28/17 9:39 PM bp-fe66875d-5e52-4376-8b41-7cd831171028 10/28/17 9:38 PM bp-89ce51b0-2261-4d5f-87cf-879fb1171028 10/28/17 9:38 PM

bp-af84fc3e-4e7d-484d-bea6-9bff80171103 11/3/17 9:52 PM bp-ce9162d4-1a34-4b75-9e32-de5bd0171103 11/3/17 9:52 PM bp-d282c8ff-73cd-4869-95b7-580590171103 11/3/17 9:52 PM bp-22498b91-b264-44cb-ad78-e8f2c0171103 11/3/17 9:51 PM bp-213d7231-8364-4025-9dde-4f7c80171103 11/3/17 7:00 PM bp-d9cbbddf-650c-4891-905d-7fba81171103 11/3/17 8:59 AM bp-18029b20-e08d-4dea-8967-0b41f1171101 11/1/17 10:56 PM bp-70c3da94-c6a2-49eb-8405-526b61171101 11/1/17 10:29 PM bp-c26afb5f-dc69-4a0f-beee-435941171101 11/1/17 8:03 PM bp-aba8ba43-56b1-4f43-9243-814d91171101 11/1/17 5:55 PM bp-7c25fb33-cb5d-408c-b282-4241f0171101 11/1/17 1:58 PM bp-c296f5f9-4e83-48aa-a8f8-abd681171101 11/1/17 1:52 PM bp-e1411267-8c8c-4084-884e-20f451171101 11/1/17 10:40 AM bp-8cd7f89a-bb45-4688-9667-98cd00171028 10/28/17 9:41 PM bp-d5abc52e-1a8a-4604-a083-0dc051171028 10/28/17 9:40 PM bp-6f663aa3-0002-4fb4-8e0c-e125a1171028 10/28/17 9:39 PM bp-fe66875d-5e52-4376-8b41-7cd831171028 10/28/17 9:38 PM bp-89ce51b0-2261-4d5f-87cf-879fb1171028 10/28/17 9:38 PM

Modified by cor-el

Question owner

crash reports

crash reports
Pkshadow
  • Top 10 Contributor
975 solutions 13185 answers

Please consider turning on send info to Mozilla before posting a question. This helps us help you.

This would have given me further information on your system.

bp-22498b91-b264-44cb-ad78-e8f2c0171103 Am finding that the file libprotobuf-lite.so.10.0.0 is crashing and this is associated to Region and Language 2017-05-23 for your ubuntu 17.10 was in development at that time and there was no solution.

Also crashing is libc-2.26.so libc-2.26.so@0x211c0 and ld-2.26.so ld-2.26.so@0x10b7a None of them reflect a Firefox File though, just Firefox running.

bp-ce9162d4-1a34-4b75-9e32-de5bd0171103 19 files and various addresses crashing non associated to a Firefox file. Not getting very many google results on these files.

Well it shows here and in reports that you are running version 56.0 Please Uninstall and Install 56.0.2 with a Full Version Installer. https://www.mozilla.org/firefox/all/

If you have any Extensions I would consider turning them all off. Once off start turning them on 1 at a time to see if they maybe the issue.

Please let us know if this solved your issue or if need further assistance.

Please consider turning on send info to Mozilla before posting a question. This helps us help you. This would have given me further information on your system. bp-22498b91-b264-44cb-ad78-e8f2c0171103 Am finding that the file libprotobuf-lite.so.10.0.0 is crashing and this is associated to Region and Language 2017-05-23 for your ubuntu 17.10 was in development at that time and there was no solution. Also crashing is libc-2.26.so libc-2.26.so@0x211c0 and ld-2.26.so ld-2.26.so@0x10b7a None of them reflect a Firefox File though, just Firefox running. bp-ce9162d4-1a34-4b75-9e32-de5bd0171103 19 files and various addresses crashing non associated to a Firefox file. Not getting very many google results on these files. Well it shows here and in reports that you are running version 56.0 Please Uninstall and Install 56.0.2 with a Full Version Installer. https://www.mozilla.org/firefox/all/ If you have any Extensions I would consider turning them all off. Once off start turning them on 1 at a time to see if they maybe the issue. Please let us know if this solved your issue or if need further assistance.