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When I start my pc Firefox automatically opens, then opens again & again.... and I am unable to stop this from occuring unless I delete firefox from my pc.

Posted

Pc is panasonic cf-30 toughbook with windows xp and the latest version of firefox. When my pc boots up Firefox automatically opens within 5 minutes. Then every few minutes another copy opens up and on and on and on. This started a few months ago. I have Avast anti-virus and I have run scan after scan for any infection and have found nothing. I would ;like to use firefox even with the annoying disabling of my add-ons. If I cant solve this I plan on deleting firefox and trying out chrome as my browser. Thank you for any help you can provide.

Pc is panasonic cf-30 toughbook with windows xp and the latest version of firefox. When my pc boots up Firefox automatically opens within 5 minutes. Then every few minutes another copy opens up and on and on and on. This started a few months ago. I have Avast anti-virus and I have run scan after scan for any infection and have found nothing. I would ;like to use firefox even with the annoying disabling of my add-ons. If I cant solve this I plan on deleting firefox and trying out chrome as my browser. Thank you for any help you can provide.

Additional System Details

Installed Plug-ins

  • Cortona2D Viewer Plug-in for Mozilla-based Browsers
  • Cortona3D Plug-in for Mozilla-based Browsers (7, 0, 0, 191)
  • Next Generation Java Plug-in 10.5.1 for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Shockwave Flash 26.0 r0
  • Shockwave Flash 13.0 r0
  • VLC media player Web Plugin
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0

More Information

Pkshadow 1069 solutions 14836 answers

You could uninstall and change to the Extended Release Version which will better support XP and your plug-ins. https://www.mozilla.org/en-US/firefox/organizations/all/

Please be aware : https://blog.mozilla.org/futurereleases/2017/10/04/firefox-support-for-windows-xp-and-vista/

Please let us know if this solved your issue or if need further assistance.

You could uninstall and change to the Extended Release Version which will better support XP and your plug-ins. https://www.mozilla.org/en-US/firefox/organizations/all/ Please be aware : https://blog.mozilla.org/futurereleases/2017/10/04/firefox-support-for-windows-xp-and-vista/ Please let us know if this solved your issue or if need further assistance.
FredMcD
  • Top 10 Contributor
3734 solutions 51324 answers

The windows that open, is there anything in then, or just the homepage?


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 26.0 r0 Shockwave Flash 13.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version 27.0.0.170

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

The windows that open, is there anything in then, or just the homepage? ----------------- Separate Issue; Your System Details shows; Installed Plug-ins Shockwave Flash 26.0 r0 Shockwave Flash 13.0 r0 <br>Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer. Flash: Grab the uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac Then reinstall the latest version. '''Note: Windows users''' should download the '''active_x''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the '''plugin only.''' Not the '''active_x.''' Flash Player '''Version 27.0.0.170''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> ------------- See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration