Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Fresh installation of Firefox continue to ask Reboot

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by FredMcD

more options

I have installed Firefox with batch and mozilla.cfg.

The device continuously ask to reboot the device, if I check the PendingFileRename key I found many files with name:

\??\C:\Program Files (x86)\Mozilla Firefox\tobedeleted\nsd9ABB.tmp

Do you have any idea why and how to avoid it?

Best Regards Alberto

I have installed Firefox with batch and mozilla.cfg. The device continuously ask to reboot the device, if I check the PendingFileRename key I found many files with name: \??\C:\Program Files (x86)\Mozilla Firefox\tobedeleted\nsd9ABB.tmp Do you have any idea why and how to avoid it? Best Regards Alberto

All Replies (1)

more options

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia