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When moving e-mails to other folders in Thunderbirdthere is an error that says "not responding" almost every time, sometimes no problem, why

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by christ1

billbrown1985
billbrown1985
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Newest Firefox, Windows 10 (up to date), AMD Processor, 12G's memory

Newest Firefox, Windows 10 (up to date), AMD Processor, 12G's memory

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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What is your anti.virus software?

billbrown1985
billbrown1985 Question owner
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Vipre, I have been using Vipre for years, this problem with Thunderbird started about 6 months ago.

christ1
christ1
  • Top 25 Contributor
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Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?