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How do I disable the crash reporter so that it no longer creates any logs?

  • 20 replies
  • 3 have this problem
  • 51 views
  • Last reply by Avengement

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Hello,

I do not want any crash reports stored on my drive and would prefer to stop having to manually delete them.

How do I disable the crash reporter so that this no longer occurs?


Thank you.

Attached screenshots

All Replies (20)

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Hello, first of all, crash reports are essentials to improve Mozilla product quality. Now if you really want to disable the crash report, it appears that setting an environment variable of MOZ_CRASHREPORTER_DISABLE will do the trick. You can find more information about this trick and other on this page

Modified by smorele

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Why are you using a Very old version of Firefox?

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You can find the Data Choices here:

  • Options/Preferences -> Advanced -> Data Choices

Currently there are:

  • Firefox Health Report
  • Telemetry
  • Crash Reporter

In Firefox 56 it is under "Options/Preferences -> Privacy & Security -> Firefox Data Collection and Use".

You can also check the value of the SubmitCrashReport (DWORD) registry keys (0:disabled; 1:enabled).

  • HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Crash Reporter\SubmitCrashReport: DWORD
  • HKEY_CURRENT_USER\Software\Mozilla\Firefox\Crash Reporter\SubmitCrashReport: DWORD
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smorele said

Hello, first of all, crash reports are essentials to improve Mozilla product quality. Now if you really want to disable the crash report, it appears that setting an environment variable of MOZ_CRASHREPORTER_DISABLE will do the trick. You can find more information about this trick and other on this page

I'm aware of this but I do not support telemetry or the storage of non essential/useful files on my system. Think of my line of thought as someone that cares about privacy and simplicity/minimalism.

With that being said the variable you mention looks like a registry key/dword value to me. Can you eleborate more on where this has to go? The link you provided mentions more of the same without explaining how to actually implement it.

Thanks for your time.

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FredMcD said

Why are you using a Very old version of Firefox?

Are you here to offer help or question how I choose to run my machine?

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cor-el said

You can find the Data Choices here:
  • Options/Preferences -> Advanced -> Data Choices
Currently there are:
  • Firefox Health Report
  • Telemetry
  • Crash Reporter
In Firefox 56 it is under "Options/Preferences -> Privacy & Security -> Firefox Data Collection and Use". You can also check the value of the SubmitCrashReport (DWORD) registry keys (0:disabled; 1:enabled).
  • HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Crash Reporter\SubmitCrashReport: DWORD
  • HKEY_CURRENT_USER\Software\Mozilla\Firefox\Crash Reporter\SubmitCrashReport: DWORD

I will give this a shot later today when I'm at home.

Thank you for the quick response.

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The top and quick answer would be to use the last Firefox version instead of your old one. If you really cannot, tell me and we will find another way so fixe your issue

Modified by smorele

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smorele said

The top and quick answer would be to use the last Firefox version instead of your old one. If you really cannot, tell me and we will find another way so fixe your issue

Unless the new version of firefox has disabled all telemetry, does not use tabbed browsing/settings menus and doesn't break all the extensions I use while maintaining the same simple UI, I'm not at all interested in using it.

If you are going to cite "security" as a reason, then I will inform you that through the use of both adblock with noscript and selectively choosing to download only official content, that is not a problem for me and hasen't been for years.

At the end of the day I'm asking for help with my current use case, not suggestions on how to fix one issue and create a dozen others.

Thanks for the reply though.

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There are (datareporting) prefs that you can toggle to disable telemetry. You can set datareporting prefs that have an URL to an empty string to prevent connecting to the server

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Avengement said

cor-el said
You can find the Data Choices here:
  • Options/Preferences -> Advanced -> Data Choices
Currently there are:
  • Firefox Health Report
  • Telemetry
  • Crash Reporter
In Firefox 56 it is under "Options/Preferences -> Privacy & Security -> Firefox Data Collection and Use". You can also check the value of the SubmitCrashReport (DWORD) registry keys (0:disabled; 1:enabled).
  • HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Crash Reporter\SubmitCrashReport: DWORD
  • HKEY_CURRENT_USER\Software\Mozilla\Firefox\Crash Reporter\SubmitCrashReport: DWORD

I will give this a shot later today when I'm at home.

Thank you for the quick response.

So I finally had the opportunity to check the registry and the DWORD mentioned already existed with a value of zero meaning the reports were not sent.

However, I would like to disable the crash reporter all together so that it does not generate files at all.

Thanks again for the continued support.

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Disabling the crash reporter will not stop Firefox from crashing. All this would do is prevent you from knowing the cause of the crash.

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FredMcD said

Disabling the crash reporter will not stop Firefox from crashing. All this would do is prevent you from knowing the cause of the crash.

You have a knack for mentioning things that are completely irrelevant to what I'm trying to achieve. I'm not having problems with Firefox crashing. In fact, based on the logs that I recently deleted, it's crashed twice in over a year.

What I have a problem with is a program that creates useless log files that are then stored on my system without my consent. Therefore, I want to disable the crash reporter all together so that it stops doing this in the rare event that it does crash again in the future.

So again, I will ask you kindly, to only comment if you are able to help with achieving this goal. I'm not interested in your opinion otherwise.

Thank you.

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Still seeking a solution to disable the crash reporter completely if anyone has such knowledge.

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Hello, have to set a system environment variable named MOZ_CRASHREPORTER_DISABLE with the value "1" in the windows control panel/system. for more information please refer to http://kb.mozillazine.org/Breakpad#Can_I_disable_Crash_Reporter.3F

Modified by smorele

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smorele said

Hello, have to set a system environment variable named MOZ_CRASHREPORTER_DISABLE with the value "1" in the windows control panel/system. for more information please refer to http://kb.mozillazine.org/Breakpad#Can_I_disable_Crash_Reporter.3F

That's pretty much what I was looking for.

I'm assuming this forces the crash reporter to no longer create logs of any kind?

It appears that the "crash reports" folder in the "Mozilla" folder inside the %appdata% directory is still recreated after restart of the browser even after being manually deleted.

Modified by Avengement

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Your demand concerns logs creation and we have helped you to remove this functionality. Do you agree?

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Maybe removing the crashreporter.exe (and .ini) file in the Firefox program folder. Disabling features this way by removing files is entirely at your own risk.

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smorele said

Your demand concerns logs creation and we have helped you to remove this functionality. Do you agree?

Not sure. I haven't had a crash in a long time so I don't know if the problem is actually solved or not. So I was asking for confirmation from someone with experience in having done this before.

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cor-el said

Maybe removing the crashreporter.exe (and .ini) file in the Firefox program folder. Disabling features this way by removing files is entirely at your own risk.

I already tried that to start with.

If logs are not generated that is what I'm looking for. I don't care about the directory folder at the end of the day.

However, when the directory folder is deleted and recreated on execution of Firefox despite having created the system enviroment variable as was mentioned, I question if that actually solved the problem or not.

Basically I'm just looking for confirmation at this point unless you have a suggestion on how to purposely crash Firefox to test it first hand?

Modified by Avengement