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Firefox crashes

Posted

Crash ID: bp-30868181-2860-4fbf-966d-d0e340170926

Crash ID: bp-30868181-2860-4fbf-966d-d0e340170926

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4269 solutions 59855 answers

Product Firefox Release Channel beta Version 56.0b9 Build ID 20170903140023 OS Windows 8.1 OS Version 6.3.9600

bp-30868181-2860-4fbf-966d-d0e340170926 Signature: CrashReporter::OOPInit

This is for Sumo's Related Bugs 1347867 NEW --- Crash in CrashReporter::OOPInit (Quick Heal Antivirus SCDETOUR.DLL)

scdetour.dll = SurfCanister Interceptor Module = Quick Heal AntiVirus or Quick Heal Total Security


This seems to be a major problem with FF b56 64bit program. Can you try to get the 32bit program?

https://www.mozilla.org/en-US/firefox/beta/all/

Product Firefox Release Channel beta Version 56.0b9 Build ID 20170903140023 OS Windows 8.1 OS Version 6.3.9600 bp-30868181-2860-4fbf-966d-d0e340170926 Signature: CrashReporter::OOPInit This is for Sumo's Related Bugs 1347867 NEW --- Crash in CrashReporter::OOPInit (Quick Heal Antivirus SCDETOUR.DLL) scdetour.dll = SurfCanister Interceptor Module = Quick Heal AntiVirus or Quick Heal Total Security ------------ This seems to be a major problem with FF b56 64bit program. Can you try to get the 32bit program? https://www.mozilla.org/en-US/firefox/beta/all/
cor-el
  • Top 10 Contributor
  • Moderator
17574 solutions 158974 answers

Make sure that you have the latest updates of your Quick Heal Antivirus software.

Also make sure to update to the current Beta release (57.0b3).

  • Help -> About Firefox
Make sure that you have the latest updates of your Quick Heal Antivirus software. Also make sure to update to the current Beta release (57.0b3). *Help -> About Firefox