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One folder in my inbox has become grey and italics and I no longer see any messages in it. How can I undo this?

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  • Last reply by Toad-Hall

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One of my folders in my inbox has become grey and italicized. I can no longer see any messages in it if I use Thunderbird, but all messages and the folder seem ok if I use Outlook. How can I undo this?

One of my folders in my inbox has become grey and italicized. I can no longer see any messages in it if I use Thunderbird, but all messages and the folder seem ok if I use Outlook. How can I undo this?

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Check to see if you need to subscribe again to see that folder.