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Click the button within the next hour to set a new password for your Firefox Account. Where is the button?

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Received the email from Firefox to reset my password. It says to click the button to resent the password. There is no active button anywhere in the email. Where is it?

Received the email from Firefox to reset my password. It says to click the button to resent the password. There is no active button anywhere in the email. Where is it?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0

More Information

guigs 1072 solutions 11697 answers

H Renchtool,

First, I would like to apologize for the delay. This button in the reset password email is in an HTML mark up. Can you please check to make sure that this is enabled in your preferred email software?

The link can also be seen in an original copy of the email received. However, at this point, I would first recommend making a back up of your profile before resetting the password.

I look forward to your reply!

H Renchtool, First, I would like to apologize for the delay. This button in the reset password email is in an HTML mark up. Can you please check to make sure that this is enabled in your preferred email software? The link can also be seen in an original copy of the email received. However, at this point, I would first recommend making a back up of your profile before resetting the password. *[[Back up and restore information in Firefox profiles]] I look forward to your reply!