Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

history

  • 20 replies
  • 2 have this problem
  • 63 views
  • Last reply by bill

more options

in v 55.0.2 i cant see browsers history further back than yesterday, itys set to record history thanks

All Replies (20)

more options

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 55.0.3

Profile data can be removed or not recorded several ways;

  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings; (In the address bar, type about:preferences#privacy<enter>)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.
more options

all those are done or checked. just noticed that yesterdays history is there but nothing to show which day [there used to be] where is that gone if u know thanks

more options

Did you update Firefox yet?


There is no backup for history data. Unless it can be found in the current files . . . . .

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.

more options

sorry i dont understand that, yesterday is history isnt it.?

i do remember that when looking at history there was always something like a day name or hours ago to indicate which day the history was from

yes its updated

more options

bill said

i do remember that when looking at history there was always something like a day name or hours ago to indicate which day the history was from

That is when there is something to display.

more options

Sounds that the history got removed somehow, either by someone who used the computer or because of some problem.

You can check in Windows Explorer if there is a previous version of the places.sqlite file available.

Note that this will restore the bookmarks aw well to the date of the places.sqlite file, so you may want to backup your current bookmarks.

more options

thanks for all that, have run maintenance and got Nic's software.

yes my day names are definitely missing , oddly, yesterday i saw the previous days sites but today i dont see anything from yesterday

could i have hidden that particular view, showing the days?

more options

yes thats the one[one's] . did maintenance as suggested. downloaded Nic's software but havent used it, thanks for all that

more options
more options

is there a way to just backup bookmarks and add ons, uninstall ff , then start again. in past ive had trouble with all this new profile stuff, and then u cant delete the old profile as im aware.

anyway theres too much to read in all the links its a good hours worth :)

more options

Firefox comes in two or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And at least one folder in the profile of each user on the computer.

If you remove the Firefox folder, the user folders would not be affected.

more options

SO IF I REMOVE ff COULD THE PROBLEM POTENTIALLY BE FIXED OR IS THE PROBLEM AS I SUSPECT IN THE PROFILE? [SORRY ABOUT CAPS]

more options

Re-install Firefox. If the problem continues;

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


Type about:profiles<enter> in the address bar.

more options

sorry i dont understand ur answer to:

SO IF I REMOVE ff COULD THE PROBLEM POTENTIALLY BE FIXED OR IS THE PROBLEM AS I SUSPECT IN THE PROFILE?

more options

FredMcD said

Re-install Firefox. If the problem continues;

Use these links to create a new profile.
Use this new profile as is. Is the problem still there?
more options

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Browsing History
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an "Allow" exception you may want to keep
more options

cor-el said

In case you use "Clear history when Firefox closes" or otherwise clear history.
  • do not clear the Browsing History
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an "Allow" exception you may want to keep

thanks for that

more options

FredMcD said

FredMcD said
Re-install Firefox. If the problem continues;

Use these links to create a new profile.
Use this new profile as is. Is the problem still there?

Fred i appreciate ur help but im trying to understand things here so would u be good enough to comment on this question: SO IF I REMOVE ff COULD THE PROBLEM POTENTIALLY BE FIXED OR IS THE PROBLEM AS I SUSPECT IN THE PROFILE? [SORRY ABOUT CAPS].

also, i ran tweaking .com win repair and as i looked just now the day names have returned, but i still look forward to an answer to the above [for future reference. i am keeping the provided links for next time. thankyou all

Modified by bill

more options

Until the problem goes away, we can't be sure of its cause. That is why we give you these instructions.

more options

Fred, yes i understand that but i cant derive an answer from that information, maybe im just looking at it differently in which case i should just let it go now thanks

Modified by bill