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Mozilla crashes and Mozilla Crash Reporter is not able to send crash report

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I'm using Firefox v 55.0.3 (32 bits) on Windows 7. Since 2 days pages don't load completely and I'm suffering numerous crashes. Moreover Mozilla Crash Reporter fails to send the crash report. Thanks for your help.

My last 5 crashes: 79b39a7e-1298-4e03-a582-17f34039c328 12/09/2017 15:16 50225c60-412d-4ea5-968c-6cfc0e54d667 12/09/2017 15:04 cc66da37-a772-47b5-903e-b5dc7a74fc9f 12/09/2017 12:05 6dbdcf81-6ae5-4562-9cda-3d538d50877e 12/09/2017 11:27 0b239816-5eba-4de7-bb41-b49bfc477bcc 12/09/2017 11:18

I'm using Firefox v 55.0.3 (32 bits) on Windows 7. Since 2 days pages don't load completely and I'm suffering numerous crashes. Moreover Mozilla Crash Reporter fails to send the crash report. Thanks for your help. My last 5 crashes: 79b39a7e-1298-4e03-a582-17f34039c328 12/09/2017 15:16 50225c60-412d-4ea5-968c-6cfc0e54d667 12/09/2017 15:04 cc66da37-a772-47b5-903e-b5dc7a74fc9f 12/09/2017 12:05 6dbdcf81-6ae5-4562-9cda-3d538d50877e 12/09/2017 11:27 0b239816-5eba-4de7-bb41-b49bfc477bcc 12/09/2017 11:18
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Additional System Details

Application

  • Firefox 55.0.3
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:55.0) Gecko/20100101 Firefox/55.0
  • Support URL: https://support.mozilla.org/1/firefox/55.0.3/WINNT/fr/

Extensions

  • Free Download Manager extension 2.2.3 (fdm_ffext@freedownloadmanager.org)
  • Gestionnaire de session 0.8.1.13 ({1280606b-2510-4fe0-97ef-9b5a22eafe30})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 520
  • adapterDescription2:
  • adapterDeviceID: 0x1916
  • adapterDeviceID2:
  • adapterDrivers: igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 06df1028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • crashGuards: [{u'prefName': u'gfx.crash-guard.status.d3d11layers', u'type': u'd3d11layers'}]
  • currentAudioBackend: wasapi
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.22164
  • driverDate: 11-18-2015
  • driverDate2:
  • driverVersion: 20.19.15.4326
  • driverVersion2:
  • failures: [u'[GFX1-]: D3D11 layers disabled due to a prior crash.']
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'crashed_on_startup', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'crashed_on_startup', u'message': u'Crashed during startup in a previous session', u'type': u'runtime'}], u'name': u'HW_COMPOSITING'}, {u'status': u'crashed_on_startup', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'crashed_on_startup', u'message': u'Harware acceleration crashed during startup in a previous sessi', u'type': u'runtime'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'crashed_on_startup', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'crashed_on_startup', u'message': u'Harware acceleration crashed during startup in a previous sessi', u'type': u'runtime'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}, {u'status': u'unavailable', u'description': u'GPU Process', u'log': [{u'status': u'unavailable', u'message': u'Multi-process mode is not enabled', u'type': u'default'}], u'name': u'GPU_PROCESS'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u'ANGLE is disabled', u'type': u'runtime'}], u'name': u'WEBRENDER'}]}
  • indices: [0]
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webgl1DriverExtensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_frag_depth GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_fence GL_NV_pack_subimage GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
  • webgl1Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 520 Direct3D9Ex vs_3_0 ps_3_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.dec065540d5f)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000095ff) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
  • webgl2Version: -
  • webgl2WSIInfo: -
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: Yes
the-edmeister
  • Top 10 Contributor
  • Moderator
5136 solutions 37870 answers

Click on each of those un-submitted Crash Reports to send then to the Mozilla Crash Reporter server. When the ID# gets a BP- prefix copy and paste that new ID# into the Reply box here and someone here will be able to view those Cash Reports.

Click on each of those un-submitted Crash Reports to send then to the Mozilla Crash Reporter server. When the ID# gets a '''BP-''' prefix copy and paste that new ID# into the Reply box here and someone here will be able to view those Cash Reports.
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Question owner

Thanks, it's done. bp-e0623bdf-cb3a-4d55-ab69-04bfb0170912 12/09/2017 16:13 bp-4489786d-ef48-4867-b74b-115900170912 12/09/2017 16:13 bp-a197a0b6-21c2-406e-a555-c522c0170912 12/09/2017 16:12 bp-6be18718-74a7-4f8b-9185-5b2340170912 12/09/2017 16:10 bp-49eb5928-f7ab-4d72-ab2a-a3f4c0170912 12/09/2017 16:08

Thanks, it's done. bp-e0623bdf-cb3a-4d55-ab69-04bfb0170912 12/09/2017 16:13 bp-4489786d-ef48-4867-b74b-115900170912 12/09/2017 16:13 bp-a197a0b6-21c2-406e-a555-c522c0170912 12/09/2017 16:12 bp-6be18718-74a7-4f8b-9185-5b2340170912 12/09/2017 16:10 bp-49eb5928-f7ab-4d72-ab2a-a3f4c0170912 12/09/2017 16:08
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FredMcD
  • Top 10 Contributor
3215 solutions 43395 answers

bp-e0623bdf-cb3a-4d55-ab69-04bfb0170912 Signature: CallTraceHook<T>

This is for Sumo's Related Bugs 1267873 NEW --- crash in CallTraceHook<T>


bp-4489786d-ef48-4867-b74b-115900170912 bp-a197a0b6-21c2-406e-a555-c522c0170912

Signature: js::GCMarker::traverseEdge<T>

mf.dll = Microsoft Windows media

This is for Sumo's Related Bugs 1190914 RESOLVED WORKSFORME crash in js::GCMarker::traverseEdge<T>(JSObject*, js::ObjectGroup*)

1169247 NEW --- Crash in js::GCMarker::traverseEdge

bp-e0623bdf-cb3a-4d55-ab69-04bfb0170912 Signature: CallTraceHook<T> This is for Sumo's Related Bugs 1267873 NEW --- crash in CallTraceHook<T> ------------------- bp-4489786d-ef48-4867-b74b-115900170912 bp-a197a0b6-21c2-406e-a555-c522c0170912 Signature: js::GCMarker::traverseEdge<T> mf.dll = Microsoft Windows media This is for Sumo's Related Bugs 1190914 RESOLVED WORKSFORME crash in js::GCMarker::traverseEdge<T>(JSObject*, js::ObjectGroup*) 1169247 NEW --- Crash in js::GCMarker::traverseEdge
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