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Bookmark problem.

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  • Last reply by FredMcD

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When I open my bookmarks on the tool bar there is a period of approximately 30 seconds before they appear. They are never lost completely and always reappear after this period. This does not occur on Google or if I use Firefox with add-on's disabled. Needless to say I have checked all my add-on's individually several times but they all appear to be OK and have no effect on the problem. I have also refreshed Firefox but to no avail. My set up is Windows 10 with Firefox 6535. Any idea's please. Thanks, Barry Dray.

When I open my bookmarks on the tool bar there is a period of approximately 30 seconds before they appear. They are never lost completely and always reappear after this period. This does not occur on Google or if I use Firefox with add-on's disabled. Needless to say I have checked all my add-on's individually several times but they all appear to be OK and have no effect on the problem. I have also refreshed Firefox but to no avail. My set up is Windows 10 with Firefox 6535. Any idea's please. Thanks, Barry Dray.

Chosen solution

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

In Firefox 54 and below:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the Advanced panel and the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Close Firefox completely and then restart Firefox to see if the problem persists.

In Firefox 55 and above:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the General panel.
  3. Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
    Fx55Performance-disableHWA
  4. Uncheck Use hardware acceleration when available.
  5. Close Firefox completely and then restart Firefox to see if the problem persists.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

Thank you.

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All Replies (3)

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Chosen Solution

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

In Firefox 54 and below:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the Advanced panel and the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Close Firefox completely and then restart Firefox to see if the problem persists.

In Firefox 55 and above:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the General panel.
  3. Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
    Fx55Performance-disableHWA
  4. Uncheck Use hardware acceleration when available.
  5. Close Firefox completely and then restart Firefox to see if the problem persists.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

Thank you.

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Many thanks, problem solved in a few minutes & I have spent ages trying to solve it. Best regards, Barry Dray.

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Glad to help. Safe Surfing.