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Purchased a Mac two years ago, and new versions will not install because I do not have permission from the administrator. It is my own PC.

  • 3 replies
  • 3 have this problem
  • 24 views
  • Last reply by cor-el

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The computer keeps downloading new versions, but will not install because of not having correct user permissions. This is my home computer and I can't figure out how to get around this.

Todd

Chosen solution

If there a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

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You need to make your computer account an Administrator.

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Chosen Solution

If there a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.