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Thunderbird suddenly not applying filters automatically

Posted

Today, for no apparent reason, TB is not applying message filters to the Inbox. I made no changes to the TB configuration, and TB has been working for me for a year or two. I may have restarted TB or the computer.

Message filters work when I apply them manually to the Inbox folder (Tools menu).

Ticket https://support.mozilla.org/en-US/questions/1161258 seems similar, although not identical.

Asus Model X501A (Notebook), Windows 8.1, Thunderbird 52.3.0 (32-bit)

Today, for no apparent reason, TB is not applying message filters to the Inbox. I made no changes to the TB configuration, and TB has been working for me for a year or two. I may have restarted TB or the computer. Message filters work when I apply them manually to the Inbox folder (Tools menu). Ticket https://support.mozilla.org/en-US/questions/1161258 seems similar, although not identical. Asus Model X501A (Notebook), Windows 8.1, Thunderbird 52.3.0 (32-bit)

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0

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Question owner

4 days later--TB automatic message filtering still broken. Manual filtering okay. 52.3.0, 32-bit. Anybody there?

4 days later--TB automatic message filtering still broken. Manual filtering okay. 52.3.0, 32-bit. Anybody there?

Question owner

I guess TB once again has no support--wow, it is still a common email program!

Anyway, for no apparent reason, TB is once again automatically applying message filters to the inbox folder for me.

If it is relevant, TB crashed once yesterday when I simply closed its window. I submitted the crash report, but I assume it was ignored, as Firefox crash reports are always ignored.

I guess TB once again has no support--wow, it is still a common email program! Anyway, for no apparent reason, TB is once again automatically applying message filters to the inbox folder for me. If it is relevant, TB crashed once yesterday when I simply closed its window. I submitted the crash report, but I assume it was ignored, as Firefox crash reports are always ignored.
Zenos 2264 solutions 12251 answers

Had you stopped and re-started Thunderbird in the intervening period?

I see problems with some messages not being moved correctly to the intended folder (yet others make it there) and also with running filters manually, which when they do run automatically, work perfectly. Go figure, as they say.

Had you stopped and re-started Thunderbird in the intervening period? I see problems with some messages not being moved correctly to the intended folder (yet others make it there) and also with running filters manually, which when they do run automatically, work perfectly. Go figure, as they say.

Question owner

Sorry, restarting TB and restarting Windows were the first things I tried. It's a mystery.

Sorry, restarting TB and restarting Windows were the first things I tried. It's a mystery.