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Hi, my pc got infected with this "safefind" malware. I managed to remove it and clean my pc from it, and I notices it spread to chrome and internet explorer. After extensive cleaning a problem still persists is that when I close the browser so any case by clicking "x" and reopen it, it does not retain opened pages that i kept before closing and it runs as if i have the don't keep pages from last session is switched off. now the problem spread to chrome and ie too and i thought some kind of a windows problem until i synced my fire fox account to my Macbook and the problem popped up.
Any help would be appriciated. thank you.
All Replies (5)
First, let's make sure the system is clean.
You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
I used clean my mac, adware remover, and few other apps can't recall at the moment, same result.
A friend sent me this link; https://howtoremove.guide/how-to-remove-safe-finder-mac/
Modified by FredMcD
Yeah I tried it. didn't work before. :/
Would you please take a look at this :
You've already run all those scans, but have you also done this :
Go to the 3-bar menu => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g.:
SafeSearch Incognito SearchAssist Incognito
When you find any : remove them.
Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'
However : most malware will be 'hiding' somewhere , hence the malware scans.
Especially for Mac : https://www.malwarebytes.com/mac/
Modified by Happy112