Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I embed a link into an email it goes into the recipients junk, can I stop this happening?

  • No replies
  • 1 has this problem
  • 7 views
more options

This seems to happen even after previous correspondence with contacts, I can exchange emails with them but anything I send that has a link inserted (with different text) goes to their junk and subsequent emails without links are also going there. This has happened with a number of different contacts. My thunderbird details:


 Application Basics
   Name: Thunderbird
   Version: 52.3.0
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.3.0
   Profile Folder: Open Folder
             (Local drive)
   Application Build ID: 20170815040357
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
   Profiles: about:profiles
 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) imap-mail.outlook.com:993, SSL, passwordCleartext
     OUTGOING: , smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (imap) ssdrsserver1.hosting.co.uk:993, SSL, passwordCleartext
     OUTGOING: , ssdrsserver1.hosting.co.uk:465, SSL, passwordCleartext, true
   account4:
     INCOMING: account4, , (imap) imap-mail.outlook.com:993, SSL, passwordCleartext
     OUTGOING: , smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true
This seems to happen even after previous correspondence with contacts, I can exchange emails with them but anything I send that has a link inserted (with different text) goes to their junk and subsequent emails without links are also going there. This has happened with a number of different contacts. My thunderbird details: Application Basics Name: Thunderbird Version: 52.3.0 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.3.0 Profile Folder: Open Folder (Local drive) Application Build ID: 20170815040357 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles Mail and News Accounts account1: INCOMING: account1, , (imap) imap-mail.outlook.com:993, SSL, passwordCleartext OUTGOING: , smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext account3: INCOMING: account3, , (imap) ssdrsserver1.hosting.co.uk:993, SSL, passwordCleartext OUTGOING: , ssdrsserver1.hosting.co.uk:465, SSL, passwordCleartext, true account4: INCOMING: account4, , (imap) imap-mail.outlook.com:993, SSL, passwordCleartext OUTGOING: , smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true