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what is the keyboard shortcut to use if screen locked by ransomware?

  • 3 replies
  • 1 has this problem
  • 18 views
  • Last reply by Happy112

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I saw an entry on this recently, but cannot now find it.

I saw an entry on this recently, but cannot now find it.

All Replies (3)

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There are a lot of different kinds of ransomware so I would be surprised if there is a single keyboard shortcut to remove it.

If you have a dialog in a Firefox window, try using the Esc key several times in a row to cancel it. Sometimes a checkbox will appear near the bottom of the dialog to stop showing dialogs from that site. Check the box and click OK.

Other keyboard shortcuts that might be useful:

  • Alt+F4 = Close Window
  • Alt+Tab (hold down Alt and press and release Tab) = application switcher
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If it's like the fake FBI/Interpol browser lock page, This add-on can stop such pages; https://addons.mozilla.org/en-US/firefox/addon/disallow-script-button/ disallow Script Button

The Disallow Script button looks like a letter "M" and the title is the Minus Script, drag and drop the button on a toolbar. If the button is not displayed then nothing operates, except rules for plugins.


Another way out of the trap is to (force it if needed) Close Firefox. Wait about 20 seconds for Firefox to finish closing. Right-click on the Firefox icon and select Open New Window.


Sometimes this works. If it opens, close it by Menu > File > Exit. This will flush out that web page from the Session Store.

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