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Files are downloaded to Temp folder

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My download folder is set to Downloads, but Firefox most of the time saves to Temp folder. Please fix this issue.

My download folder is set to Downloads, but Firefox most of the time saves to Temp folder. Please fix this issue.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 26.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:53.0) Gecko/20100101 Firefox/53.0

More Information

jagan605 16 solutions 171 answers

Can you update firefox and Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu , click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Can you update firefox and '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). '''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu: * Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''. '''If Firefox is not running,''' you can start Firefox in Safe Mode as follows: * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * On Mac: Hold the '''option''' key while starting Firefox. * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox) When the Firefox Safe Mode window appears, select "Start in Safe Mode". ;[[Image:SafeMode-Fx35]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause. ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Helpful Reply

Nope! In Safe Mode, files still download to temp. This is really hilarious choice because temp folder is volatile.

Nope! In Safe Mode, files still download to temp. This is really hilarious choice because temp folder is volatile.
Happy112 561 solutions 5694 answers

Hi   ! Don't know if this applies to you, but :

If you choose 'Open' instead of 'Save' in the 'Open/Save/Cancel' dialog, then Firefox will use the TEMP folder ......

Hi &nbsp; ! Don't know if this applies to you, but : If you choose 'Open' instead of 'Save' in the 'Open/Save/Cancel' dialog, then Firefox will use the TEMP folder ......

Helpful Reply

Happy112 said

Hi   ! Don't know if this applies to you, but : If you choose 'Open' instead of 'Save' in the 'Open/Save/Cancel' dialog, then Firefox will use the TEMP folder ......

That's the point, it shouldn't.

''Happy112 [[#answer-996987|said]]'' <blockquote> Hi &nbsp; ! Don't know if this applies to you, but : If you choose 'Open' instead of 'Save' in the 'Open/Save/Cancel' dialog, then Firefox will use the TEMP folder ...... </blockquote> That's the point, it shouldn't.
jagan605 16 solutions 171 answers

FYI, it has to download the file somewhere in order to open it. Even this webpage gets downloaded to your computer before you can view it.

FYI, it has to download the file somewhere in order to open it. Even this webpage gets downloaded to your computer before you can view it.

Question owner

But the thing is, i WANT to download a file, but I don't want it in Temp.

But the thing is, i WANT to download a file, but I don't want it in Temp.
jagan605 16 solutions 171 answers

If it is a pdf that is opened by firefox and saved in Temp, you can just save the pdf in the viewer and it will copy it to the right place or setup firefox to open it using an external program in Preferences->Application. You can then save it accordingly without downloading it again.

If it is a pdf that is opened by firefox and saved in Temp, you can just save the pdf in the viewer and it will copy it to the right place or setup firefox to open it using an external program in Preferences->Application. You can then save it accordingly without downloading it again.
Happy112 561 solutions 5694 answers

@PiotrGrochowski :

You said :

" My download folder is set to Downloads, but Firefox most of the time saves to Temp folder "

Would you please take a look at the article :

How to fix preferences that won't save

@PiotrGrochowski : You said : ''" My download folder is set to Downloads, but Firefox most of the time saves to Temp folder "'' Would you please take a look at the article : [https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save How to fix preferences that won't save]
jscher2000
  • Top 10 Contributor
8698 solutions 71098 answers

Hi PiotrGrochowski, I'm not sure which option you are choosing in the download dialog:

  • "Open" => the file is only saved in the TEMP folder
  • "Save" => the file should be moved from TEMP to Downloads upon completion

If you want the file in Downloads, and you want to open it immediately, then the option built into Firefox is to choose Save, then once you see the animation of the Downloads arrow on the toolbar, click the button to drop down the panel and click on the saved file to launch it in your preferred application for that type of file.

Hi PiotrGrochowski, I'm not sure which option you are choosing in the download dialog: * "Open" => the file is only saved in the TEMP folder * "Save" => the file should be moved from TEMP to Downloads upon completion If you want the file in Downloads, and you want to open it immediately, then the option built into Firefox is to choose Save, then once you see the animation of the Downloads arrow on the toolbar, click the button to drop down the panel and click on the saved file to launch it in your preferred application for that type of file.

Question owner

Both "Open" and "Save" should download to selected folder. Otherwise, it's confusing. Also, I think temp is hilarious choice for downloads, because this folder is unstable.

Both "Open" and "Save" should download to selected folder. Otherwise, it's confusing. Also, I think temp is hilarious choice for downloads, because this folder is unstable.
Happy112 561 solutions 5694 answers

PiotrGrochowski said

Both "Open" and "Save" should download to selected folder. Otherwise, it's confusing.

For what it's worth (my personal opinion) : I think you're right. It shouldn't matter whether you choose 'Open' or 'Save' - you should be able to always directly find the file in the folder you selected here : Options => General tab => under 'Downloads'.

''PiotrGrochowski [[#answer-999033|said]]'' <blockquote> Both "Open" and "Save" should download to selected folder. Otherwise, it's confusing. </blockquote> For what it's worth (my personal opinion) : I think you're right. It shouldn't matter whether you choose 'Open' or 'Save' - you should be able to always directly find the file in the folder you selected here : Options => General tab => under 'Downloads'.
Tonnes
  • Locale Leader
246 solutions 1454 answers

I’m not sure what Temp folder you refer to, as there are several in Windows.

Nevertheless, please have a look at the What to do if you can't download or save files article and look for "Reset download actions for all file types". You might need to reset your download actions by removing the mimeTypes.rdf file in your profile. It is worth reading the other parts of that article too.

If that doesn’t help, temporarily disable your antivirus/security software. That software may interfere with the download location specified/used by Firefox. If so, re-enable it and apply a change for the folder in that software if possible.

If that doesn’t work, have a look at this and this question.

Edit: note that mimeTypes.rdf has been migrated to handlers.json in Firefox 55, in case you have upgraded.

I’m not sure what Temp folder you refer to, as there are several in Windows. Nevertheless, please have a look at the [[What to do if you can't download or save files]] article and look for "Reset download actions for all file types". You might need to reset your download actions by removing the mimeTypes.rdf file in your [[Profiles - Where Firefox stores your bookmarks, passwords and other user data|profile]]. It is worth reading the other parts of that article too. If that doesn’t help, temporarily disable your antivirus/security software. That software may interfere with the download location specified/used by Firefox. If so, re-enable it and apply a change for the folder in that software if possible. If that doesn’t work, have a look at [/questions/916176 this] and [/questions/924899 this] question. Edit: note that mimeTypes.rdf has been migrated to ''handlers.json'' in Firefox 55, in case you have upgraded.

Modified by Tonnes

jscher2000
  • Top 10 Contributor
8698 solutions 71098 answers

PiotrGrochowski said

Both "Open" and "Save" should download to selected folder. Otherwise, it's confusing.

Here in support we work with the Firefox we have today. You can submit new feature suggestions on the input site:

https://qsurvey.mozilla.com/s3/FirefoxInput/

''PiotrGrochowski [[#answer-999033|said]]'' <blockquote> Both "Open" and "Save" should download to selected folder. Otherwise, it's confusing.</blockquote> Here in support we work with the Firefox we have today. You can submit new feature suggestions on the input site: https://qsurvey.mozilla.com/s3/FirefoxInput/
cor-el
  • Top 10 Contributor
  • Moderator
17481 solutions 157978 answers

Firefox immediately starts downloading a file in the background and saves the file to the temp folder and doesn't wait until you specify the name and the location (destination folder). If the file stays in the temp folder then it is possible that your security software is blocking the file and prevents Firefox from moving the file to the specified destination folder.

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see whether that makes a difference.

Firefox immediately starts downloading a file in the background and saves the file to the temp folder and doesn't wait until you specify the name and the location (destination folder). If the file stays in the temp folder then it is possible that your security software is blocking the file and prevents Firefox from moving the file to the specified destination folder. It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see whether that makes a difference.