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"Refresh" - what is said, and what it does. Confused.

Posted

Hi folks,

I am one of a few people using FF 50.0 on Raspbian/Jessie. (That's a Raspberry PI running Jessie.)

I needed this version to allow an addon to work, but that's ANOTHER story.

Problem: (The config I have now is "nothing" compared to how I once had FF running on THIS machine. 5 windows, 100+ tabs and it was USABLE! Today it is 2 windows and about 20 tabs and it is complaining.)

I have a few youtube tabs and am restoring a session. I see a message about "This is slow: Fix problem / Don't tell me again." I clicked on the FIX problem and was told about "refreshing" firefox to MAYBE fix the problem.

Troubleshoot firefox and press REFRESH. I read things that it wipes and things it keeps.

But this is different to what I read/understand else where. Sorry I am really having a hard time tracking what is where just now, which isn't helping the bigger problem with FF.

I have it customised FF. Addons, etc. It is the way I like it. But as I was about to press the button I read "It wipes your addons"

Now, I don't mind pressing a REFRESH button and have it clean out "junk" which may be clogging up the machine/program, but WIPING MY ADDONS!!??

Sure it says it puts the old config "on your desktop"...... That is windowz talk. I'm using Linux/Jessie. I am not sure that translates correctly.

Also I don't want to go through the hassle of maybe having to re-install all the addons (and their settings), if it doesn't work. As there is only 1 youtube tab being loaded, it shouldn't be THAT much of a problem. It could just be something else being picky.

As I said, I have run it with 5 windows and 100+ tabs open. Though that was the Jessie version, not the "experimental" version that this is.

Can someone clarify if it "wipes" all the addons, or what it does.

I am tempted to "restart with all addons disabled" to see what happens. But thought I would ask because of the differing information given on different sites about what happens. Both sites Mozilla sites. Or was it in FF that I read it? Anyway....

Thanks in advance.

Hi folks, I am one of a few people using FF 50.0 on Raspbian/Jessie. (That's a Raspberry PI running Jessie.) I needed this version to allow an addon to work, but that's ANOTHER story. Problem: (The config I have now is "nothing" compared to how I once had FF running on THIS machine. 5 windows, 100+ tabs and it was USABLE! Today it is 2 windows and about 20 tabs and it is complaining.) I have a few youtube tabs and am restoring a session. I see a message about "This is slow: Fix problem / Don't tell me again." I clicked on the FIX problem and was told about "refreshing" firefox to MAYBE fix the problem. Troubleshoot firefox and press REFRESH. I read things that it wipes and things it keeps. But this is different to what I read/understand else where. Sorry I am really having a hard time tracking what is where just now, which isn't helping the bigger problem with FF. I have it customised FF. Addons, etc. It is the way I like it. But as I was about to press the button I read "It wipes your addons" Now, I don't mind pressing a REFRESH button and have it clean out "junk" which may be clogging up the machine/program, but WIPING MY ADDONS!!?? Sure it says it puts the old config "on your desktop"...... That is windowz talk. I'm using Linux/Jessie. I am not sure that translates correctly. Also I don't want to go through the hassle of maybe having to re-install all the addons (and their settings), if it doesn't work. As there is only 1 youtube tab being loaded, it shouldn't be THAT much of a problem. It could just be something else being picky. As I said, I have run it with 5 windows and 100+ tabs open. Though that was the Jessie version, not the "experimental" version that this is. Can someone clarify if it "wipes" all the addons, or what it does. I am tempted to "restart with all addons disabled" to see what happens. But thought I would ask because of the differing information given on different sites about what happens. Both sites Mozilla sites. Or was it in FF that I read it? Anyway.... Thanks in advance.
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  • User Agent: Mozilla/5.0 (X11; Linux armv7l; rv:50.0) Gecko/20100101 Firefox/50.0

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Scribe
  • Top 25 Contributor
626 solutions 3041 answers

Helpful Reply

Hi, all the info is here - Refresh Firefox - reset add-ons and settings.

It does remove add-ons, and it isn't supposed to remove bookmarks and other data, but it occasionally does! The bottom line is, only use it as a last resort, and only then after backing up your bookmarks and preferably other data - Back up and restore information in Firefox profiles

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Hi, all the info is here - [[Refresh Firefox - reset add-ons and settings]]. It does remove add-ons, and it isn't supposed to remove bookmarks and other data, but it occasionally does! The bottom line is, only use it as a last resort, and only then after backing up your bookmarks and preferably other data - [[Back up and restore information in Firefox profiles]] ''If your question is resolved by this or another answer, please take a minute to let us know. Thank you!''
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StevenCee 0 solutions 95 answers

If this is to be used as a "last resort" then why the hell is there a little stripe along the bottom of my recently updated version, innocently asking me if I'd like to "clean it up for a fresh, like-new experience"??? I'm glad I didn't just refresh it by hitting the little button offered, as it obviously is deeper than simply "cleaning it up"! This is pretty misleading, and I bet a lot of users will be quite pissed off when they lose all their settings, add-ons, maybe even bookmarks!

If this is to be used as a "last resort" then why the hell is there a little stripe along the bottom of my recently updated version, innocently asking me if I'd like to "clean it up for a fresh, like-new experience"??? I'm glad I didn't just refresh it by hitting the little button offered, as it obviously is deeper than simply "cleaning it up"! This is pretty misleading, and I bet a lot of users will be quite pissed off when they lose all their settings, add-ons, maybe even bookmarks!
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Question owner

I fully agree.

The writers need to look at how this "function" is described. It isn't a "clean up firefox to see how fast it can be" it is more a "DELETE EVERYTHING YOU HAVE DONE" option.

Honestly thinking about how this works: A "restart with addons disabled" would be a preferred option to see if there is anything slowing it down.

Given the reality of how things work: It is neither solved or (now) ongoing. I shall simply ignore it.

I fully agree. The writers need to look at how this "function" is described. It isn't a "clean up firefox to see how fast it can be" it is more a "DELETE EVERYTHING YOU HAVE DONE" option. Honestly thinking about how this works: A "restart with addons disabled" would be a preferred option to see if there is anything slowing it down. Given the reality of how things work: It is neither solved or (now) ongoing. I shall simply ignore it.
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Scribe
  • Top 25 Contributor
626 solutions 3041 answers

Just to clarify, as contributors, we have no say or control over things that may be recommended by Mozilla. However, we are in a position to see the consequences! As I said, it is rare but not unknown for data - especially bookmarks, to unexpectedly vanish, so keeping in mind the medics motto of 'Primum non nocere' (first, never do harm,) I prefer to err on the side of caution.

teeny_weeny: A 'restart with addons disabled' is what Safe Mode does and is certainly a useful troubleshooting tool - hold down Shift when you start Firefox to start in Safe Mode. More - Troubleshoot Firefox issues using Safe Mode.

Just to clarify, as contributors, we have no say or control over things that may be recommended by Mozilla. However, we ''are'' in a position to see the consequences! As I said, it is rare but not unknown for data - especially bookmarks, to unexpectedly vanish, so keeping in mind the medics motto of 'Primum non nocere' (first, never do harm,) I prefer to err on the side of caution. '''teeny_weeny:''' A 'restart with addons disabled' is what Safe Mode does and is certainly a useful troubleshooting tool - hold down Shift when you start Firefox to start in Safe Mode. More - [[Troubleshoot Firefox issues using Safe Mode]].
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Helpful Reply

Scribe,

I wasn't meaning to say "you" should fix the problem.

However, as someone else pointed out: It is ambiguous to what that feature does. I nearly "fell for its charm" when faced with a problem FF said I had - which is also debatable.

So I am putting it out there that those who do write the program should maybe re-word the description so as to now suck in people to then have to go through and re-install all their addons.

As I don't have a direct means of contact: this is my best way to do that.

Are we now on the same page?

Scribe, I wasn't meaning to say "you" should fix the problem. However, as someone else pointed out: It is ambiguous to what that feature does. I nearly "fell for its charm" when faced with a problem FF said I had - which is also debatable. So I am putting it out there that those who do write the program should maybe re-word the description so as to now suck in people to then have to go through and re-install all their addons. As I don't have a direct means of contact: this is my best way to do that. Are we now on the same page?
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