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Can't save bookmarks and other odd things that have happened after firefox updated.

Posted

Right clicking on a page and hitting the star does nothing. The bookmark window does not pop up nor does it save. I have tried starting in safe mode, disabling extentions and replace the places.sqlite file. I have even reinstalled mozilla as well as reinstalled the whole OS and the problem still persists. I also noticed a small and odd thing. When my mouse hovers over the options in the bookmark drop down menu, there is a small tiny white square which appears in the top right hand corner of what is being high lighted. This never happened before. In addition to all of this, mozilla has slowed down significantly. All these problems started at the same time which was after an update. I am completely at a loss.

Right clicking on a page and hitting the star does nothing. The bookmark window does not pop up nor does it save. I have tried starting in safe mode, disabling extentions and replace the places.sqlite file. I have even reinstalled mozilla as well as reinstalled the whole OS and the problem still persists. I also noticed a small and odd thing. When my mouse hovers over the options in the bookmark drop down menu, there is a small tiny white square which appears in the top right hand corner of what is being high lighted. This never happened before. In addition to all of this, mozilla has slowed down significantly. All these problems started at the same time which was after an update. I am completely at a loss.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36

More Information

philipp
  • Top 25 Contributor
  • Moderator
5306 solutions 23424 answers

hi Mikew_11, thanks for the report - we're currently getting a couple of similar ones. it seems like under some circumstances firefox isn't able to properly access the database containing your bookmarks & history after the update. we have disabled automatic updates for the moment and are looking into the matter in https://bugzilla.mozilla.org/show_bug.cgi?id=1388584 in case you're interested in following along. the issue is still a bit of a mystery at this point since it seems to affect only individual windows accounts on some machines...

if you want to downgrade to firefox 54 again in the meantime you can get the old versions from https://archive.mozilla.org/pub/firefox/releases/54.0.1/win64/

hi Mikew_11, thanks for the report - we're currently getting a couple of similar ones. it seems like under some circumstances firefox isn't able to properly access the database containing your bookmarks & history after the update. we have disabled automatic updates for the moment and are looking into the matter in https://bugzilla.mozilla.org/show_bug.cgi?id=1388584 in case you're interested in following along. the issue is still a bit of a mystery at this point since it seems to affect only individual windows accounts on some machines... if you want to downgrade to firefox 54 again in the meantime you can get the old versions from https://archive.mozilla.org/pub/firefox/releases/54.0.1/win64/

Question owner

Thank you, Philipp. Version 54 has proved to resolve every issue that I described. I sincerely hope the mystery can be solved. :) Thank you again, and have a great day!

Thank you, Philipp. Version 54 has proved to resolve every issue that I described. I sincerely hope the mystery can be solved. :) Thank you again, and have a great day!

Modified by Mikew_11

philipp
  • Top 25 Contributor
  • Moderator
5306 solutions 23424 answers

thanks for the feedback - one more question: when you type "about:profiles" into your firefox address bar what is the full path of your profile shown in the root folder column?

thanks for the feedback - one more question: when you type "about:profiles" into your firefox address bar what is the full path of your profile shown in the root folder column?