X
Tap here to go to the mobile version of the site.

Support Forum

Depois de atualizado para a versão 55, só trava e não acessa site algum. Como resolver?

Posted

O firefox atualizou automaticamente e depois disso algo está muito errado. Não acessa site algum. O Ícone só fica girando infinitamente ao tentar pesquisar ou acessar algum site. Após fechado as vezes aparece o Crash Reporter e quando tento abrir de novo aparece uma mensagem de erro dizendo que já tem um processo aberto.

O firefox atualizou automaticamente e depois disso algo está muito errado. Não acessa site algum. O Ícone só fica girando infinitamente ao tentar pesquisar ou acessar algum site. Após fechado as vezes aparece o Crash Reporter e quando tento abrir de novo aparece uma mensagem de erro dizendo que já tem um processo aberto.

Chosen solution

Tudo indica que o problema está no módulo PKCS#11 que é instalado por aplicativos tipo SafeSign para cartões inteligentes. Ao tentar abrir "Dispositivos de segurança" nas Opções-Avançado-Certificados o Firefox trava.

Consegui desabilitar o módulo e os certificados assim: Abri a pasta do profile (digite about:support na barra de endereços e clique no botão abrir pasta) Localize os arquivos secmod.db cert8.db Feche o Firefox Renomeie para secmod.db.antigo e cert8.db.antigo respectivamente. Agora está navegando sem problemas mas ainda estou à procura de uma solução que não envolva remover os certificados.

Read this answer in context 1
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36

More Information

Informações básicas sobre o aplicativo
--------------------------------------
Nome: Firefox
Versão: 55.0
ID da compilação: 20170803103124
Canal de atualização: release
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0
OS: Windows_NT 6.3
Janelas multiprocesso: 0/1 (Desativado por ferramentas de acessibilidade)
Web Content Processes:
Chave do Google: Encontrado
Chave do serviço de localização da Mozilla: Encontrado
Modo de segurança: false
Relatórios de travamentos dos últimos 3 dias
--------------------------------------------
ID do relatório: bp-45146edb-ae4a-4442-8bc0-41ffe1170808
Envio: Há 22 minutos
ID do relatório: bp-363ff5b4-6d3e-4f99-b55e-bd4161170808
Envio: Há 1 hora
Todos os relatórios de travamentos (incluindo 1 travamento pendente na faixa de tempo especificada)
Funcionalidades do Firefox
--------------------------
Nome: Application Update Service Helper
Versão: 2.0
ID: aushelper@mozilla.org
Nome: Click-to-Play staged rollout
Versão: 1.2
ID: clicktoplay-rollout@mozilla.org
Nome: Firefox Screenshots
Versão: 10.10.0
ID: screenshots@mozilla.org
Nome: Follow-on Search Telemetry
Versão: 0.9.1
ID: followonsearch@mozilla.com
Nome: Multi-process staged rollout
Versão: 2.0
ID: e10srollout@mozilla.org
Nome: Pocket
Versão: 1.0.5
ID: firefox@getpocket.com
Nome: Shield Recipe Client
Versão: 55.1
ID: shield-recipe-client@mozilla.org
Nome: Web Compat
Versão: 1.1
ID: webcompat@mozilla.org
Extensões
---------
Nome: uBlock Origin
Versão: 1.13.8
Habilitado: true
ID: uBlock0@raymondhill.net
Nome: Adblock Plus
Versão: 2.9.1
Habilitado: false
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Gráficos
--------
Funcionalidades
Composição: Direct3D 11
Deslocamento/Zoom assíncrono: nenhum
Info WSI do driver WebGL 1: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000ee5d) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
Renderizador do driver WebGL 1: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_5_0 ps_5_0)
Versão do driver WebGL 1: OpenGL ES 2.0 (ANGLE 2.1.0.dec065540d5f)
Extensões do driver WebGL 1: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Extensões WebGL 1: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
Info WSI do driver WebGL 2: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000ee5d) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
Renderizador do driver WebGL 2: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_5_0 ps_5_0)
Versão do driver WebGL 2: OpenGL ES 3.0 (ANGLE 2.1.0.dec065540d5f)
Extensões do driver WebGL 2: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Extensões WebGL 2: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
Infraestrutura de Áudio: wasapi
Direct2D: true
DirectWrite: true (6.3.9600.18696)
GPU #1
Ativo: Sim
Descrição: Intel(R) HD Graphics Family
ID do fornecedor: 0x8086
ID do dispositivo: 0x0a16
Versão do driver: 10.18.10.3945
Data do driver: 9-16-2014
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
ID do subsistema: 06511028
RAM: Unknown
Diagnósticos
AzureCanvasAccelerated: 0
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: skia
Registro de decisões
GPU_PROCESS:
unavailable by default: Multi-process mode is not enabled
WEBRENDER:
opt-in by default: WebRender is an opt-in feature
unavailable by runtime: Build doesn't include WebRender
Preferências importantes modificadas
------------------------------------
accessibility.lastLoadDate: 1502212186
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 4
browser.download.folderList: 2
browser.places.smartBookmarksVersion: 8
browser.sessionstore.upgradeBackup.latestBuildID: 20170803103124
browser.startup.homepage_override.buildID: 20170803103124
browser.startup.homepage_override.mstone: 55.0
browser.tabs.remote.autostart.2: true
browser.tabs.remote.disabled-for-a11y: true
browser.tabs.warnOnClose: false
browser.urlbar.searchSuggestionsChoice: false
browser.urlbar.suggest.searches: false
browser.urlbar.userMadeSearchSuggestionsChoice: true
dom.apps.lastUpdate.buildID: 20161019084923
dom.apps.lastUpdate.mstone: 49.0.2
dom.apps.reset-permissions: true
dom.mozApps.used: true
extensions.lastAppVersion: 55.0
font.internaluseonly.changed: false
gfx.crash-guard.d3d11layers.appVersion: 55.0
gfx.crash-guard.d3d11layers.deviceID: 0x0a16
gfx.crash-guard.d3d11layers.driverVersion: 10.18.10.3945
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
gfx.crash-guard.status.: 2
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d11video: 2
gfx.crash-guard.status.d3d9video: 2
gfx.crash-guard.status.glcontext: 2
gfx.direct3d.last_used_feature_level_idx: 0
gfx.driver-init.appVersion: 42.0
gfx.driver-init.deviceID: 0x0a16
gfx.driver-init.driverVersion: 10.18.10.3945
gfx.driver-init.feature-d2d: true
gfx.driver-init.feature-d3d11: true
gfx.driver-init.status: 2
media.benchmark.vp9.fps: 77
media.benchmark.vp9.versioncheck: 2
media.gmp-eme-adobe.abi: x86-msvc-x64
media.gmp-eme-adobe.lastUpdate: 1462561903
media.gmp-eme-adobe.version: 17
media.gmp-gmpopenh264.abi: x86-msvc-x64
media.gmp-gmpopenh264.lastUpdate: 1471546722
media.gmp-gmpopenh264.version: 1.6
media.gmp-manager.buildID: 20170803103124
media.gmp-manager.lastCheck: 1502209147
media.gmp-widevinecdm.abi: x86-msvc-x64
media.gmp-widevinecdm.lastUpdate: 1476109611
media.gmp-widevinecdm.version: 1.4.8.903
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
media.webrtc.debug.aec_log_dir: C:\Users\luciano\AppData\Local\Temp
media.webrtc.debug.log_file: C:\Users\luciano\AppData\Local\Temp\WebRTC.log
media.youtube-ua.override.to: 43
network.auth.allow-subresource-auth: 2
network.cookie.prefsMigrated: true
network.dns.disablePrefetch: true
network.http.speculative-parallel-limit: 0
network.predictor.cleaned-up: true
network.prefetch-next: false
places.database.lastMaintenance: 1501763348
places.history.expiration.transient_current_max_pages: 130258
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.npdeployjava: 0
plugin.state.npsf_abn: 0
plugins.ctprollout.cohort: excluded
plugins.ctprollout.cohortSample: 0.229096
print.printer_Foxit_Reader_PDF_Printer.print_bgcolor: false
print.printer_Foxit_Reader_PDF_Printer.print_bgimages: false
print.printer_Foxit_Reader_PDF_Printer.print_duplex: -437918235
print.printer_Foxit_Reader_PDF_Printer.print_edge_bottom: 0
print.printer_Foxit_Reader_PDF_Printer.print_edge_left: 0
print.printer_Foxit_Reader_PDF_Printer.print_edge_right: 0
print.printer_Foxit_Reader_PDF_Printer.print_edge_top: 0
print.printer_Foxit_Reader_PDF_Printer.print_evenpages: true
print.printer_Foxit_Reader_PDF_Printer.print_footercenter:
print.printer_Foxit_Reader_PDF_Printer.print_footerleft: &PT
print.printer_Foxit_Reader_PDF_Printer.print_footerright: &D
print.printer_Foxit_Reader_PDF_Printer.print_headercenter:
print.printer_Foxit_Reader_PDF_Printer.print_headerleft: &T
print.printer_Foxit_Reader_PDF_Printer.print_headerright: &U
print.printer_Foxit_Reader_PDF_Printer.print_in_color: true
print.printer_Foxit_Reader_PDF_Printer.print_margin_bottom: 0.5
print.printer_Foxit_Reader_PDF_Printer.print_margin_left: 0.5
print.printer_Foxit_Reader_PDF_Printer.print_margin_right: 0.5
print.printer_Foxit_Reader_PDF_Printer.print_margin_top: 0.5
print.printer_Foxit_Reader_PDF_Printer.print_oddpages: true
print.printer_Foxit_Reader_PDF_Printer.print_orientation: 0
print.printer_Foxit_Reader_PDF_Printer.print_page_delay: 50
print.printer_Foxit_Reader_PDF_Printer.print_paper_data: 9
print.printer_Foxit_Reader_PDF_Printer.print_paper_height: 11,00
print.printer_Foxit_Reader_PDF_Printer.print_paper_name:
print.printer_Foxit_Reader_PDF_Printer.print_paper_size_type: 0
print.printer_Foxit_Reader_PDF_Printer.print_paper_size_unit: 1
print.printer_Foxit_Reader_PDF_Printer.print_paper_width: 8,50
print.printer_Foxit_Reader_PDF_Printer.print_resolution: -437918235
print.printer_Foxit_Reader_PDF_Printer.print_reversed: false
print.printer_Foxit_Reader_PDF_Printer.print_scaling: 1,00
print.printer_Foxit_Reader_PDF_Printer.print_shrink_to_fit: true
print.printer_Foxit_Reader_PDF_Printer.print_to_file: false
print.printer_Foxit_Reader_PDF_Printer.print_unwriteable_margin_bottom: 0
print.printer_Foxit_Reader_PDF_Printer.print_unwriteable_margin_left: 0
print.printer_Foxit_Reader_PDF_Printer.print_unwriteable_margin_right: 0
print.printer_Foxit_Reader_PDF_Printer.print_unwriteable_margin_top: 0
print.printer_HP_LaserJet_M1120_MFP.print_bgcolor: false
print.printer_HP_LaserJet_M1120_MFP.print_bgimages: false
print.printer_HP_LaserJet_M1120_MFP.print_duplex: -437918235
print.printer_HP_LaserJet_M1120_MFP.print_edge_bottom: 0
print.printer_HP_LaserJet_M1120_MFP.print_edge_left: 0
print.printer_HP_LaserJet_M1120_MFP.print_edge_right: 0
print.printer_HP_LaserJet_M1120_MFP.print_edge_top: 0
print.printer_HP_LaserJet_M1120_MFP.print_evenpages: true
print.printer_HP_LaserJet_M1120_MFP.print_footercenter:
print.printer_HP_LaserJet_M1120_MFP.print_footerleft:
print.printer_HP_LaserJet_M1120_MFP.print_footerright:
print.printer_HP_LaserJet_M1120_MFP.print_headercenter:
print.printer_HP_LaserJet_M1120_MFP.print_headerleft:
print.printer_HP_LaserJet_M1120_MFP.print_headerright:
print.printer_HP_LaserJet_M1120_MFP.print_in_color: true
print.printer_HP_LaserJet_M1120_MFP.print_margin_bottom: 0.196527779102325
print.printer_HP_LaserJet_M1120_MFP.print_margin_left: 0.196527779102325
print.printer_HP_LaserJet_M1120_MFP.print_margin_right: 0.196527779102325
print.printer_HP_LaserJet_M1120_MFP.print_margin_top: 0.196527779102325
print.printer_HP_LaserJet_M1120_MFP.print_oddpages: true
print.printer_HP_LaserJet_M1120_MFP.print_orientation: 0
print.printer_HP_LaserJet_M1120_MFP.print_page_delay: 50
print.printer_HP_LaserJet_M1120_MFP.print_paper_data: 9
print.printer_HP_LaserJet_M1120_MFP.print_paper_height: 297,00
print.printer_HP_LaserJet_M1120_MFP.print_paper_name:
print.printer_HP_LaserJet_M1120_MFP.print_paper_size_type: 0
print.printer_HP_LaserJet_M1120_MFP.print_paper_size_unit: 1
print.printer_HP_LaserJet_M1120_MFP.print_paper_width: 210,00
print.printer_HP_LaserJet_M1120_MFP.print_resolution: 600
print.printer_HP_LaserJet_M1120_MFP.print_reversed: false
print.printer_HP_LaserJet_M1120_MFP.print_scaling: 1,00
print.printer_HP_LaserJet_M1120_MFP.print_shrink_to_fit: true
print.printer_HP_LaserJet_M1120_MFP.print_to_file: false
print.printer_HP_LaserJet_M1120_MFP.print_unwriteable_margin_bottom: 0
print.printer_HP_LaserJet_M1120_MFP.print_unwriteable_margin_left: 0
print.printer_HP_LaserJet_M1120_MFP.print_unwriteable_margin_right: 0
print.printer_HP_LaserJet_M1120_MFP.print_unwriteable_margin_top: 0
privacy.clearOnShutdown.downloads: false
privacy.clearOnShutdown.history: false
privacy.clearOnShutdown.offlineApps: true
privacy.cpd.cookies: false
privacy.cpd.downloads: false
privacy.cpd.formdata: false
privacy.cpd.history: false
privacy.cpd.offlineApps: true
privacy.cpd.sessions: false
privacy.donottrackheader.enabled: true
privacy.sanitize.migrateClearSavedPwdsOnExit: true
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.timeSpan: 0
security.disable_button.openCertManager: false
security.disable_button.openDeviceManager: false
security.sandbox.content.tempDirSuffix: {f9dada48-695b-46ac-99a6-4987bc3edda0}
services.sync.declinedEngines:
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1501676948
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Preferências importantes bloqueadas
-----------------------------------
Base de dados de lugares
------------------------
JavaScript
----------
GC incremental: true
Acessibilidade
--------------
Ativado: false
Bloquear acessibilidade: 0
Versões de bibliotecas
----------------------
NSPR
Versão mínima esperada: 4.15
Versão em uso: 4.15
NSS
Versão mínima esperada: 3.31
Versão em uso: 3.31
NSSSMIME
Versão mínima esperada: 3.31
Versão em uso: 3.31
NSSSSL
Versão mínima esperada: 3.31
Versão em uso: 3.31
NSSUTIL
Versão mínima esperada: 3.31
Versão em uso: 3.31
Funcionalidades experimentais
-----------------------------
Isolamento
----------
Nível de isolamento do conteúdo processado: 1
Nível efetivo de isolamento de conteúdo processado: 1

Chosen Solution

Tudo indica que o problema está no módulo PKCS#11 que é instalado por aplicativos tipo SafeSign para cartões inteligentes. Ao tentar abrir "Dispositivos de segurança" nas Opções-Avançado-Certificados o Firefox trava.

Consegui desabilitar o módulo e os certificados assim: Abri a pasta do profile (digite about:support na barra de endereços e clique no botão abrir pasta) Localize os arquivos secmod.db cert8.db Feche o Firefox Renomeie para secmod.db.antigo e cert8.db.antigo respectivamente. Agora está navegando sem problemas mas ainda estou à procura de uma solução que não envolva remover os certificados.

Tudo indica que o problema está no módulo PKCS#11 que é instalado por aplicativos tipo SafeSign para cartões inteligentes. Ao tentar abrir "Dispositivos de segurança" nas Opções-Avançado-Certificados o Firefox trava. Consegui desabilitar o módulo e os certificados assim: Abri a pasta do profile (digite about:support na barra de endereços e clique no botão abrir pasta) Localize os arquivos ''secmod.db cert8.db'' Feche o Firefox Renomeie para secmod.db.antigo e cert8.db.antigo respectivamente. Agora está navegando sem problemas mas ainda estou à procura de uma solução que não envolva remover os certificados.
Was this helpful to you? 1
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.