Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

Digiti
Digiti
more options

Crash ID e8d82112-a368-463d-96ba-339131170726 Firefox randomly crashes ,throughout the day. I have disabled hardware acceleration but to no avail.

Please help. thanks.

Crash ID e8d82112-a368-463d-96ba-339131170726 Firefox randomly crashes ,throughout the day. I have disabled hardware acceleration but to no avail. Please help. thanks.

All Replies (2)

FredMcD
FredMcD
more options

bp-e8d82112-a368-463d-96ba-339131170726 Signature: mozilla::SegmentedVector<T>::PopLastN

nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager

This is for Sumo's Related Bugs 1272795 RESOLVED DUPLICATE Crash in mozilla::SegmentedVector<T>::PopLastN since Firefox 47

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Sorry to hear about the crashes and thank you for the report. This crash occurred after 12 hours of use, and seems to involve memory corruption. Unless you have noticed a pattern to particular websites causing this, or learn of a way to reproduce it quickly, it may be difficult to track down what's causing it.

Do you have other recent Crash Report IDs that might shed more information on the problem?