Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'd like to report a FireFox bug, when using Gmail and trying to preview attachments, Firefox crashes if you cycle through your attachments.

  • 1 reply
  • 1 has this problem
  • Last reply by FredMcD

more options

As the title says, this has been an issue for a while, and I'm just getting around to posting about it. I figured I would help out and make the issue known.

If you are in Gmail, using FireFox, and you click the paper clip icon to add an attachment to your email, while you are browsing through the window to select your attachment, if you press space-bar to preview the attachment (before you click add, while you're still browsing) and then you use the arrow keys to cycle through the list of items to preview whatever is next in the folder, FireFox will crash, without fail every-time.

It's frustrating because usually when I'm attaching some images to an email I like to preview them before I attach them to make sure they are the correct one, and when I use the arrow keys to cycle through the previews, FireFox crashes.

Just thought I'd make this known! :)

All Replies (1)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Press the Reply button. Now go to the reply box and paste them in.


For more help on crash reports, see;