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Firefox crashes

Posted

ff crashes at startup.

bp-59a7caee-69ae-4850-bddf-9cb991170717

ff crashes at startup. bp-59a7caee-69ae-4850-bddf-9cb991170717

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

Product Firefox Release Channel release Version 54.0.1 Build ID 20170628075643 OS Windows 10 OS Version 10.0.15063

bp-59a7caee-69ae-4850-bddf-9cb991170717 Signature: cmdshim32.dll@0x135b


cmdshim32.dll = COMODO Internet Security 29 Jun 17 This reported issue is caused by incompatibility with Microsoft Windows update KB4022716. Comodo teams is working over the fix. Dates of the Hotfix releases will be published later this week. Till that Hotfixes we strongly recommend users to not install mentioned Windows update KB4022716.

comodo is providing fixes - please see: https://forums.comodo.com/news-announcements-feedback-cis/please-read-before-updating-to-microsoft-update-kb4022716os-build-15063447-t119928.0.html;msg861691#msg861691

Product Firefox Release Channel release Version 54.0.1 Build ID 20170628075643 OS Windows 10 OS Version 10.0.15063 bp-59a7caee-69ae-4850-bddf-9cb991170717 Signature: cmdshim32.dll@0x135b ---------------------- cmdshim32.dll = COMODO Internet Security 29 Jun 17 This reported issue is caused by incompatibility with Microsoft Windows update KB4022716. Comodo teams is working over the fix. Dates of the Hotfix releases will be published later this week. Till that Hotfixes we strongly recommend users to not install mentioned Windows update KB4022716. comodo is providing fixes - please see: https://forums.comodo.com/news-announcements-feedback-cis/please-read-before-updating-to-microsoft-update-kb4022716os-build-15063447-t119928.0.html;msg861691#msg861691
cor-el
  • Top 10 Contributor
  • Moderator
17472 solutions 157915 answers

See also:


  • bug 1376831 - Startup crash in cmdshim32.dll@0x135b (Comodo, Windows 10)

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)

See also: *https://support.mozilla.org/en-US/kb/firefox-crashes-startup-comodo-win10-update ---- *[https://bugzilla.mozilla.org/show_bug.cgi?id=1376831 bug 1376831] - Startup crash in cmdshim32.dll@0x135b (Comodo, Windows 10) (<i>please do not comment in bug reports<br>https://bugzilla.mozilla.org/page.cgi?id=etiquette.html</i>)