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add-on icon greyed out

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  • 3 have this problem
  • Last reply by Haradeas

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I am trying to reinstall my Roboform toolbar. In researching, I believe I need to enable it in add-ons. But when I go to Customize, the add-on icon is greyed out. Actually all the icons are greyed out. How can I do this?

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It is possible that the add-on is not compatible anymore with the latest version of Firefox. Then you have to wait for the creator to release a new update of said add-on. You can read on the firefox addon page which release is currently supported.