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Firefox crashes

Posted

Report ID Date Submitted bp-29fe3cef-a483-4ba4-9ad9-0902a1170706 7/6/17 11:38 AM bp-9bf1bc88-b52b-4cbf-a738-d622c1170706 7/6/17 11:36 AM bp-ac693bb5-02e0-4f7c-84db-5a54f1170706 7/6/17 11:20 AM bp-81e2a280-abda-4dad-a098-4a0201170706 7/6/17 11:18 AM bp-9fea0779-7863-404f-9e69-4f7951170706 7/6/17 11:18 AM bp-9f405513-d20a-4578-885b-402b41170706 7/6/17 11:13 AM bp-23fed327-cf8c-4944-9cdb-5d6e71170706 7/6/17 11:11 AM bp-84d129dc-60f4-4da8-b596-0e2310170706 7/6/17 11:03 AM bp-b3bba14c-b5b2-41a8-a50d-f9bb51170706 7/6/17 10:07 AM bp-93eb18d2-7ca0-4ce2-8cc4-b6b781170706 7/6/17 9:56 AM bp-0149529c-cba0-49b7-b12b-a7a8a1170706 7/6/17 9:56 AM bp-5a8db8ed-b20d-4833-9e87-a6cc51170705 7/5/17 10:12 PM bp-24710400-9528-4402-bfbb-f621f0170705 7/5/17 10:10 PM

Report ID Date Submitted bp-29fe3cef-a483-4ba4-9ad9-0902a1170706 7/6/17 11:38 AM bp-9bf1bc88-b52b-4cbf-a738-d622c1170706 7/6/17 11:36 AM bp-ac693bb5-02e0-4f7c-84db-5a54f1170706 7/6/17 11:20 AM bp-81e2a280-abda-4dad-a098-4a0201170706 7/6/17 11:18 AM bp-9fea0779-7863-404f-9e69-4f7951170706 7/6/17 11:18 AM bp-9f405513-d20a-4578-885b-402b41170706 7/6/17 11:13 AM bp-23fed327-cf8c-4944-9cdb-5d6e71170706 7/6/17 11:11 AM bp-84d129dc-60f4-4da8-b596-0e2310170706 7/6/17 11:03 AM bp-b3bba14c-b5b2-41a8-a50d-f9bb51170706 7/6/17 10:07 AM bp-93eb18d2-7ca0-4ce2-8cc4-b6b781170706 7/6/17 9:56 AM bp-0149529c-cba0-49b7-b12b-a7a8a1170706 7/6/17 9:56 AM bp-5a8db8ed-b20d-4833-9e87-a6cc51170705 7/5/17 10:12 PM bp-24710400-9528-4402-bfbb-f621f0170705 7/5/17 10:10 PM

Modified by cor-el

Additional System Details

Application

  • Firefox 54.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:54.0) Gecko/20100101 Firefox/54.0
  • Support URL: https://support.mozilla.org/1/firefox/54.0.1/WINNT/en-US/

Extensions

  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
  • Avast Online Security 12.0.222 (wrc@avast.com)
  • Avast SafePrice 12.0.222 (sp@avast.com)
  • Crash Me Now! (Simple) 1.0 (crashme-simple@ted.mielczarek.org)
  • Firefox Screenshots 6.6.0 (screenshots@mozilla.org)
  • Multi-process staged rollout 1.50 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.1 (webcompat@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 6480G
  • adapterDescription2:
  • adapterDeviceID: 0x9648
  • adapterDeviceID2:
  • adapterDrivers: aticfx32 aticfx32 aticfx32 atiumdag atidxx32 atiumdva
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterSubsysID: 3564103c
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: wasapi
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 6.1.7600.16385
  • driverDate: 11-20-2014
  • driverDate2:
  • driverVersion: 14.501.1003.0
  • driverVersion2:
  • failures: [u'CP+[GFX1-]: ClientLayerManager::BeginTransaction with IPC channel down. GPU process may have died.', u'CP+[GFX1-]: ClientLayerManager::BeginTransaction with IPC channel down. GPU process may have died.', u'CP+[GFX1-]: ClientLayerManager::BeginTransaction with IPC channel down. GPU process may have died.', u'CP+[GFX1-]: ClientLayerManager::BeginTransaction with IPC channel down. GPU process may have died.']
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'name': u'HW_COMPOSITING', u'log': [{u'status': u'available', u'type': u'default'}]}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'name': u'D3D11_COMPOSITING', u'log': [{u'status': u'available', u'type': u'default'}]}, {u'status': u'disabled', u'description': u'Direct3D9 Compositing', u'name': u'D3D9_COMPOSITING', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}]}, {u'status': u'unavailable', u'description': u'Direct2D', u'name': u'DIRECT2D', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'unavailable', u'message': u'Failed to acquire a Direct2D 1.1 factory', u'type': u'runtime'}]}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'name': u'D3D11_HW_ANGLE', u'log': [{u'status': u'available', u'type': u'default'}]}, {u'status': u'unavailable', u'description': u'GPU Process', u'name': u'GPU_PROCESS', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'unavailable', u'message': u'Windows 7 Pre-SP1 cannot use the GPU process', u'type': u'env'}]}, {u'status': u'unavailable', u'description': u'WebRender', u'name': u'WEBRENDER', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'unavailable', u'message': u"Build doesn't include WebRender", u'type': u'runtime'}]}]}
  • indices: [0, 1, 2, 3]
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'ApzWheelInput': 1, u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webgl1DriverExtensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
  • webgl1Renderer: Google Inc. -- ANGLE (AMD Radeon HD 6480G Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000006c02) EGL_VERSION: 1.4 (ANGLE 2.1.0.2a250c8a0e15) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
  • webgl2DriverExtensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
  • webgl2Renderer: Google Inc. -- ANGLE (AMD Radeon HD 6480G Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.2a250c8a0e15)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000006c02) EGL_VERSION: 1.4 (ANGLE 2.1.0.2a250c8a0e15) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4339 solutions 61020 answers

bp-29fe3cef-a483-4ba4-9ad9-0902a1170706 Signature: js::jit::EnterBaselineMethod

atidxx32.dll = Advanced Micro Devices = Check this link; http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

This is for Sumo's Related Bugs 1268025 RESOLVED WORKSFORME startup crashes by HitmanPro Alert after the firefox 46 update

1258432 RESOLVED FIXED spike in crashes with signature [@ EnterIon] and [@ js::jit::EnterBaselineMethod] starting in nightly 2016-03-20

1034706 NEW --- crash in js::jit::EnterBaselineMethod(JSContext*, js::RunState&)

956980 RESOLVED DUPLICATE crash in js::jit::EnterBaselineMethod(JSContext*, js::RunState&) mostly with cached documents +++++++++++++++++++++++++++++++++++++++++++ bp-9bf1bc88-b52b-4cbf-a738-d622c1170706 Signature: @0xe30ee17

atidxx32.dll = Advanced Micro Device ++++++++++++++++++++++++++++++++++++++++++++++++ bp-ac693bb5-02e0-4f7c-84db-5a54f1170706 Signature: mozilla::ScrollFrameHelper::AsyncScroll::AsyncScroll

atidxx32.dll = Advanced Micro Device ++++++++++++++++++++++++++++++++++++++++++++++++ bp-81e2a280-abda-4dad-a098-4a0201170706 Signature: je_free | js::detail::HashTable<T>::~HashTable<T> | BytecodeCompiler::~BytecodeCompiler

atidxx32.dll = Advanced Micro Device ++++++++++++++++++++++++++++++++++++++++++++++++ bp-9fea0779-7863-404f-9e69-4f7951170706 Signature: AtomSelector_ClearEntry

atidxx32.dll = Advanced Micro Device

This is for Sumo's Related Bugs 1360564 UNCONFIRMED --- Crash in AtomSelector_ClearEntry

1033129 RESOLVED INVALID Crashing frequently ++++++++++++++++++++++++++++++++++++++ bp-9f405513-d20a-4578-885b-402b41170706 Signature: jit | NOT_JIT_CODE

atidxx32.dll = Advanced Micro Device

This is for Sumo's Related Bugs 1339145 NEW --- Crash in jit | NOT_JIT_CODE

bp-29fe3cef-a483-4ba4-9ad9-0902a1170706 Signature: js::jit::EnterBaselineMethod atidxx32.dll = Advanced Micro Devices = '''Check this link; ''' http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64 This is for Sumo's Related Bugs 1268025 RESOLVED WORKSFORME startup crashes by HitmanPro Alert after the firefox 46 update 1258432 RESOLVED FIXED spike in crashes with signature [@ EnterIon] and [@ js::jit::EnterBaselineMethod] starting in nightly 2016-03-20 1034706 NEW --- crash in js::jit::EnterBaselineMethod(JSContext*, js::RunState&) 956980 RESOLVED DUPLICATE crash in js::jit::EnterBaselineMethod(JSContext*, js::RunState&) mostly with cached documents +++++++++++++++++++++++++++++++++++++++++++ bp-9bf1bc88-b52b-4cbf-a738-d622c1170706 Signature: @0xe30ee17 atidxx32.dll = Advanced Micro Device ++++++++++++++++++++++++++++++++++++++++++++++++ bp-ac693bb5-02e0-4f7c-84db-5a54f1170706 Signature: mozilla::ScrollFrameHelper::AsyncScroll::AsyncScroll atidxx32.dll = Advanced Micro Device ++++++++++++++++++++++++++++++++++++++++++++++++ bp-81e2a280-abda-4dad-a098-4a0201170706 Signature: je_free | js::detail::HashTable<T>::~HashTable<T> | BytecodeCompiler::~BytecodeCompiler atidxx32.dll = Advanced Micro Device ++++++++++++++++++++++++++++++++++++++++++++++++ bp-9fea0779-7863-404f-9e69-4f7951170706 Signature: AtomSelector_ClearEntry atidxx32.dll = Advanced Micro Device This is for Sumo's Related Bugs 1360564 UNCONFIRMED --- Crash in AtomSelector_ClearEntry 1033129 RESOLVED INVALID Crashing frequently ++++++++++++++++++++++++++++++++++++++ bp-9f405513-d20a-4578-885b-402b41170706 Signature: jit | NOT_JIT_CODE atidxx32.dll = Advanced Micro Device This is for Sumo's Related Bugs 1339145 NEW --- Crash in jit | NOT_JIT_CODE

Modified by FredMcD

FredMcD
  • Top 10 Contributor
4339 solutions 61020 answers

Your crashes are all over the place.

Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

Your crashes are all over the place. Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?
cor-el
  • Top 10 Contributor
  • Moderator
17771 solutions 160723 answers

The extension list shows the crashme-simple@ted.mielczarek.org extension.

Any specific reason that you installed this extension because it is meant for troubleshooting purposes?

The extension list shows the crashme-simple@ted.mielczarek.org extension. Any specific reason that you installed this extension because it is meant for troubleshooting purposes? *https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons
cor-el
  • Top 10 Contributor
  • Moderator
17771 solutions 160723 answers

You posted some more questions that show a Firefox 4.0.1 version.

Did you deliberately installed this old version? What Firefox version do you currently use?

You posted some more questions that show a Firefox 4.0.1 version. *[/questions/1166848] *[/questions/1166831] Did you deliberately installed this old version? What Firefox version do you currently use?