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cannot access "Clear history" (under Tools)

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  • 1 has this problem
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  • Last reply by Matt

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I get into Tools & then see the option to "Clear history" but that disappears before I can click it. EVen the shortcut (Ctrl + Shift + Delete doesn't work)

I get into Tools & then see the option to "Clear history" but that disappears before I can click it. EVen the shortcut (Ctrl + Shift + Delete doesn't work)

All Replies (3)

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Clear history of what exactly? There is no browsing history as such, clearing cookies and cache is not a good idea on a regular basis, especially if you have IMAP accounts or use oAuth2.0 to authorize your sign-ons.

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Airmail said

This is a duplicate Matt. https://support.mozilla.org/en-US/questions/1166676

Thanks, I will lock this one.