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Firefox won't install in my new Win 10 laptop.

Posted

Trying to install Firefox in a new HP laptop with Win 10. I get redirected to an app store. There is nothing in the app store regarding Firefox.

Trying to install Firefox in a new HP laptop with Win 10. I get redirected to an app store. There is nothing in the app store regarding Firefox.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; McAfee; rv:11.0) like Gecko

More Information

FredMcD
  • Top 10 Contributor
4248 solutions 59434 answers

How/where are you looking?

Download Firefox For All languages And Systems {web link}

How/where are you looking? [http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems] {web link}

Question owner

Tried that link as well...it re-directs me to an app store. There are no options for Mozilla or Firefox in the app store.

Tried that link as well...it re-directs me to an app store. There are no options for Mozilla or Firefox in the app store.
FredMcD
  • Top 10 Contributor
4248 solutions 59434 answers

I called for others to help.

I called for others to help.

Question owner

Thanks! I've tried everything I've read about. It appears that Microsoft is blocking the install of Firefox...at least on this new HP laptop with Win 10. Very strange.

Thanks! I've tried everything I've read about. It appears that Microsoft is blocking the install of Firefox...at least on this new HP laptop with Win 10. Very strange.
FredMcD
  • Top 10 Contributor
4248 solutions 59434 answers
Perhaps also post your question here; https://support.microsoft.com http://answers.microsoft.com/en-US/windows/forum/windows_10