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uninstalled firefox (crashing) wont re-install. HELP!!!

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  • 1 has this problem
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  • Last reply by Karennn

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ininstalled firefox. reinstall will not go to windows program files.

ininstalled firefox. reinstall will not go to windows program files.

Chosen solution

Hi, make sure you uninstalled completely (no need to remove your Profile) - Uninstall Firefox from your computer

Now reinstall from https://www.mozilla.org/en-US/firefox/all/

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

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Chosen Solution

Hi, make sure you uninstalled completely (no need to remove your Profile) - Uninstall Firefox from your computer

Now reinstall from https://www.mozilla.org/en-US/firefox/all/

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

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Thank you for that. Before hearing back (from you), I (4th time) shut computer down. Firefox then installed. Shutdown voodoo, I guess. The new install IS faster, better, stronger!