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52.2.0 not compatible - I got "Error: Platform version '52.2.0' is not compatible with minVersion >=52.1.0 maxVersion<= 52.1.0"

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  • Last reply by Wayne Mery

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I restarted my laptop and when I tried to open Thunderbird (which, by the way has not been showing Remote content for quite some time and I've dealt with that) I got this message "Error: Platform version '52.2.0' is not compatible with minVersion >=52.1.0 maxVersion<= 52.1.0"

Help?

Thank you,

SherryMc

I restarted my laptop and when I tried to open Thunderbird (which, by the way has not been showing Remote content for quite some time and I've dealt with that) I got this message "Error: Platform version '52.2.0' is not compatible with minVersion >=52.1.0 maxVersion<= 52.1.0" Help? Thank you, SherryMc

Modified by Wayne Mery

Chosen solution

See https://support.mozilla.org/en-US/questions/1081110 for background about the error

Suggest you reinstall Thunderbird... Start Windows in safe mode. Delete the directory "Mozilla Thunderbird" in %ProgramFiles(x86)% Restart Windows Redownload and reinstall Thunderbird from http://getthunderbird.com/

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Chosen Solution

See https://support.mozilla.org/en-US/questions/1081110 for background about the error

Suggest you reinstall Thunderbird... Start Windows in safe mode. Delete the directory "Mozilla Thunderbird" in %ProgramFiles(x86)% Restart Windows Redownload and reinstall Thunderbird from http://getthunderbird.com/