X
Tap here to go to the mobile version of the site.

Support Forum

why cant i talk to a live person

Posted

I just want to talk to a person. I only want to edit the little bar at the top of the page. I have read and tried the steps and obviously keep doing something wrong.

I just want to talk to a person. I only want to edit the little bar at the top of the page. I have read and tried the steps and obviously keep doing something wrong.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 21.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:53.0) Gecko/20100101 Firefox/53.0

More Information

Tomatoshadow2 20 solutions 242 answers

Hi, Mozilla doesn't have people on a live call line to take questions. That's why there is the support forum. What do you want to edit on the title bar?

Hi, Mozilla doesn't have people on a live call line to take questions. That's why there is the support forum. What do you want to edit on the title bar?
aka_Matt 0 solutions 1 answers

i want to talk to a real person... why can't i??? what kind of company is this??? i want to know why i have BING as my default search, yet it goes to YAHOO... Yahoo SUCKS... it says bing is unavailable, yet its one of the listed... wtf??? talk to me... very pissed off customer...

i want to talk to a real person... why can't i??? what kind of company is this??? i want to know why i have BING as my default search, yet it goes to YAHOO... Yahoo SUCKS... it says bing is unavailable, yet its one of the listed... wtf??? talk to me... very pissed off customer...
Happy112 561 solutions 5694 answers

aka_Matt said

i want to talk to a real person... why can't i??? what kind of company is this??? i want to know why i have BING as my default search, yet it goes to YAHOO... Yahoo SUCKS... it says bing is unavailable, yet its one of the listed... wtf??? talk to me... very pissed off customer...

Your problem pertains to another topic than the one in this (rather old) thread. Would you be so kind as to start your own thread  ? You can do so by clicking on 'Ask a question' at the top of this page, and I'm pretty sure that you will get a reply in no time  !

The reason why you can't 'talk to a real person': The people who answer questions here on the support forum are (for the main part) volunteers, users just like you, trying to help other users in their spare time - we're not Mozilla employees. Giving support by phone we would have to pay ourselves .......

''aka_Matt [[#answer-1018654|said]]'' <blockquote> i want to talk to a real person... why can't i??? what kind of company is this??? i want to know why i have BING as my default search, yet it goes to YAHOO... Yahoo SUCKS... it says bing is unavailable, yet its one of the listed... wtf??? talk to me... very pissed off customer... </blockquote> Your problem pertains to another topic than the one in this (rather old) thread. Would you be so kind as to start your own thread ? You can do so by clicking on 'Ask a question' at the top of this page, and I'm pretty sure that you will get a reply in no time ! The reason why you can't 'talk to a real person': The people who answer questions here on the support forum are (for the main part) volunteers, users just like you, trying to help other users in their spare time - we're not Mozilla employees. Giving support by phone we would have to pay ourselves .......