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Can't use the Options tab as usual. This just started

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by vegaspatt

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I restarted my PC and even totally rebooted but for some reason I was going to check my Option/Security to check on a password. O can NOT get past the General Tab.

It's driving my up the wall. Any ideas as to what is going on?

Thanks.

I restarted my PC and even totally rebooted but for some reason I was going to check my Option/Security to check on a password. O can NOT get past the General Tab. It's driving my up the wall. Any ideas as to what is going on? Thanks.

All Replies (4)

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Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

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If there is still a problem;

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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If you use a full theme (a theme that affects built-in Firefox pages, and not just the background of the toolbars), they often seem to break the Options page. You may need to update or disable the theme.

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I so Appreciate the responses I received. I was actually getting depressed over this issue. Firefox is getting to me.

After ready ALL of your responses I chose the easy one first. I took jscher2000 post about the Themes. Darn, that was it. I NEVER had this kind of problem before and believe me Firefox has given my many problems over the years.

Thanks to all of you. I am so happy that now I can go on with my life. :-)