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Firefox crashes

Posted

https://crash-stats.mozilla.com/report/index/e1bbebbb-51c9-4082-998e-69d360170619#tab-details

my firefox seems to be crashing every few minutes and i have not downloaded anythink

Please advise or help

Thank you

https://crash-stats.mozilla.com/report/index/e1bbebbb-51c9-4082-998e-69d360170619#tab-details my firefox seems to be crashing every few minutes and i have not downloaded anythink Please advise or help Thank you

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.0.12137 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4259 solutions 59628 answers

Product Firefox Release Channel release Version 53.0.3 Build ID 20170518000419 OS Windows 7 OS Version 6.1.7601 Service Pack 1

bp-e1bbebbb-51c9-4082-998e-69d360170619 Signature: F_682491847

Process Type plugin (web) Shockwave Flash Version: 25.0.0.171

nvd3dum.dll = NVIDIA Windows Vista WDDM driver


Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: 26.0.0.131

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Product Firefox Release Channel release Version 53.0.3 Build ID 20170518000419 OS Windows 7 OS Version 6.1.7601 Service Pack 1 bp-e1bbebbb-51c9-4082-998e-69d360170619 Signature: F_682491847 '''Process Type''' plugin (web) Shockwave Flash Version: 25.0.0.171 nvd3dum.dll = NVIDIA Windows Vista WDDM driver ------------------ Update your Flash Player '''Note: Windows users''' should download the '''ActiveX''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX. Flash Player Version: '''26.0.0.131 ''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration