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Why is Firefox preventing me from downloading the 21 day free trial of anyDVD?

Posted

I want to purchase anyDVD software from Redfox but the company advise me to try it for 21 days free before purchasing it. When I attempt to download it, I get "Secure Connection Failed" "Try Again" AVG pops up stating that is quarantined C://programfiles/MozillaFirefox.exe

I want to purchase anyDVD software from Redfox but the company advise me to try it for 21 days free before purchasing it. When I attempt to download it, I get "Secure Connection Failed" "Try Again" AVG pops up stating that is quarantined C://programfiles/MozillaFirefox.exe

Chosen solution

Hello,

please, read this. When the error occur, delete it from the https:// search engine. The link should appear on www.google.com when the problem occurs and you will have https://www.google.com, then delete https and click on page load again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Best regards, David-Walczysko Volunteer supporter

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Google Update
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 25.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.8.198
  • 5.1.30514.0
  • VLC media player Web Plugin
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0

More Information

David Walczysko 6 solutions 105 answers

Chosen Solution

Hello,

please, read this. When the error occur, delete it from the https:// search engine. The link should appear on www.google.com when the problem occurs and you will have https://www.google.com, then delete https and click on page load again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Best regards, David-Walczysko Volunteer supporter

Hello, [http://example.com please, read this.] When the error occur, delete it from the https:// search engine. The link should appear on www.google.com when the problem occurs and you will have https://www.google.com, then delete https and click on page load again. When you figure out what's causing your issues, please let us know. It might help others with the same problem. Best regards, David-Walczysko Volunteer supporter

Modified by David Walczysko

jscher2000
  • Top 10 Contributor
8684 solutions 70998 answers

wilkpat said

AVG pops up stating that is quarantined C://programfiles/MozillaFirefox.exe

Firefox saves downloads to the Windows TEMP folder first, then moves them to your selected download destination. It sounds as though AVG is scanning the download in between those two steps and removing the file because it's dangerous or at least suspicious.

Can you double-check that the source of the download is trustworthy? If you aren't using the publisher's official site, you might check that instead.

''wilkpat [[#question-1164668|said]]'' <blockquote> AVG pops up stating that is quarantined C://programfiles/MozillaFirefox.exe </blockquote> Firefox saves downloads to the Windows TEMP folder first, then moves them to your selected download destination. It sounds as though AVG is scanning the download in between those two steps and removing the file because it's dangerous or at least suspicious. Can you double-check that the source of the download is trustworthy? If you aren't using the publisher's official site, you might check that instead.