Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks contains pages and pages of websites I've visited not ones I've bookmarked. Can't get rid of them and reload my real bookmarks

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

Last week my bookmark file went crazy and became pages and pages of links to individual Hotmail messages and other sites I had opened but all my bookmarks are gone. I've uninstalled and reinstalled firefox several times, tried to load in the bookmark html file I had created, tried to just delete all the links that are in there, and nothing works. On reinstalled versions when I click the bookmark tab or link it crashes the whole browser and I have to resort to task manager to close it out. I've uninstalled several other programs (like Skype) that I thought might interfere but nothing is working. I run premium malware and virus protection software and have run scans with no problems found. Since I am having the same problem on both the desktop and the laptop computers I tend to think there is a problem with the browser rather than the individual computers but I don't know what else to check. Any ideas would be appreciated as I have used firefox for years and years so am more used to it but may have to give up on it.

All Replies (1)

more options

See if this helps;

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.