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5min after starting firefox another copy opens, then another, then another, etc how do i stop this? this is using win xp, thank you

Posted

locking - same topic posted here - https://support.mozilla.org/en-US/questions/1180913


After opening firefox and checking news or e-mail or whatever another copy of firefox opens. This might be 5, 10 , or 15 minutes later, some time later another copy opens. I have uninstalled firefox 6-7 times and then waited a day or two and then reinstalled it yet this problem keeps occuring. This started about 6 months ago and has me baffled. Any ideas as to why this is happening?

''locking - same topic posted here - https://support.mozilla.org/en-US/questions/1180913'' After opening firefox and checking news or e-mail or whatever another copy of firefox opens. This might be 5, 10 , or 15 minutes later, some time later another copy opens. I have uninstalled firefox 6-7 times and then waited a day or two and then reinstalled it yet this problem keeps occuring. This started about 6 months ago and has me baffled. Any ideas as to why this is happening?

Modified by the-edmeister

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Cortona2D Viewer Plug-in for Mozilla-based Browsers
  • Cortona3D Plug-in for Mozilla-based Browsers (7, 0, 0, 191)
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.5.1 for Mozilla browsers
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • Shockwave Flash 25.0 r0
  • Shockwave Flash 13.0 r0
  • 5.1.30514.0
  • VLC media player Web Plugin
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0

More Information

Fiz 13 solutions 106 answers

Hi Tom, have you run a virus/malware scan recently? This behavior can be indicative that malware may be running on your computer. Windows XP is highly susceptible to malware infection while browsing the web.

I recommend downloading malwarebytes free version and running a scan. Link: https://www.malwarebytes.com/

Hi Tom, have you run a virus/malware scan recently? This behavior can be indicative that malware may be running on your computer. Windows XP is '''highly''' susceptible to malware infection while browsing the web. I recommend downloading malwarebytes free version and running a scan. Link: https://www.malwarebytes.com/
FredMcD
  • Top 10 Contributor
4267 solutions 59839 answers

What is in these unwanted windows? Ads? Then follow Fiz advice.


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 25.0 r0 Shockwave Flash 13.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 25.0.0.171

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration


Shockwave Director: Shockwave Standalone Installer / Uninstaller{web link} Shockwave Director Version 12.2.5.195
http://get.adobe.com/shockwave/


Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version Version 2015.020.20039 Note: Other Software is offered in the download.

What is in these unwanted windows? Ads? Then follow '''Fiz''' advice. --------------- Separate Issue; Your System Details shows; Installed Plug-ins Shockwave Flash 25.0 r0 Shockwave Flash 13.0 r0 <br>Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer. Flash: Grab the uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac Then reinstall the latest version. '''Note: Windows users''' should download the '''active_x''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the '''plugin only.''' Not the '''active_x.''' Flash Player '''Version: 25.0.0.171''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> ------------- See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration Shockwave Director: [https://helpx.adobe.com/shockwave/kb/download-shockwave-stand-alone-installer.html Shockwave Standalone Installer / Uninstaller]{web link} Shockwave Director ''' Version 12.2.5.195<br>http://get.adobe.com/shockwave/''' Adobe PDF Plug-In For Firefox and Netscape: '''[http://get.adobe.com/reader/ Adobe Reader Version Version 2015.020.20039]''' '''Note: Other Software''' is offered in the download.

Question owner

Thanks FREDMCD I only saw your reply today 4 months later when I reposted my query. I believe by removing shockwave , that sto;ped the reopening of firefox. Many thanks!

Thanks FREDMCD I only saw your reply today 4 months later when I reposted my query. I believe by removing shockwave , that sto;ped the reopening of firefox. Many thanks!