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How do I login into Mozilla account when I don't have access to my old email address (it was a company's email I don't work for anymore)?

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  • 3 have this problem
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  • Last reply by FredMcD

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I want to access my old Mozilla bookmarks from an account I had while working in a previous company. However, the old email address where the confirmation email has been sent doesn't exist anymore.

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I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

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Go to your user profile for that website and change the e-mail.

However, if you are talking about sync;

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address
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Cheers Fred :)

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Chosen Solution

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.