X
Tap here to go to the mobile version of the site.

Support Forum

My desktop & andriod phone Firefox will connect to website but my laptop firefox will not connect because "connection is not secure" and laptop clock is correct

Posted

Why can I get access to a website with my desktop and android phone Firefox but not with my laptop Firefox. Both the desktop and laptop are using version 52 ESR Firefox. I also made sure the laptop clock was correct.

Why can I get access to a website with my desktop and android phone Firefox but not with my laptop Firefox. Both the desktop and laptop are using version 52 ESR Firefox. I also made sure the laptop clock was correct.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.16
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Shockwave Flash 25.0 r0
  • WildTangent Games App V2 Presence Detector

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0

More Information

jscher2000
  • Top 10 Contributor
8960 solutions 73417 answers

Which error message do you get?

Any more details you could provide would be helpful.

Which error message do you get? * "Your connection is not secure" -- page generally has an "Advanced" button to get more technical information. ** [[What does "Your connection is not secure" mean?]] ** [[How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites]] * "Secure Connection Failed" -- typically has scantier information about the problem and if the padlock appears normally, can be taken to mean "connection failed" ** [[Troubleshoot the "Secure Connection Failed" error message]] Any more details you could provide would be helpful.