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Firefox crashes

Posted

firefox will not open even in safe mode Crash ID: bp-81f4c0ba-55c6-4384-aabf-9d8d91170423

firefox will not open even in safe mode Crash ID: bp-81f4c0ba-55c6-4384-aabf-9d8d91170423

Chosen solution

hi rsimrose, can you please tr to install firefox 54.0 beta and see if it still crashes: https://www.mozilla.org/firefox/channel/desktop/

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Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 17.9.20044
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • Shockwave Flash 25.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0 SeaMonkey/2.46

More Information

philipp
  • Top 25 Contributor
  • Moderator
5306 solutions 23424 answers

Chosen Solution

hi rsimrose, can you please tr to install firefox 54.0 beta and see if it still crashes: https://www.mozilla.org/firefox/channel/desktop/

hi rsimrose, can you please tr to install firefox 54.0 beta and see if it still crashes: https://www.mozilla.org/firefox/channel/desktop/